Customer Service for retail-work at home-cdo siteTorch Solutions

• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Manage and resolve customer complaints
• Provide customers with product and service information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
Basic Qualifications:
· At least high school graduate with diploma/certificate
· Excellent English communication skills
· Good computer navigational skills on multiple systems
· Typing speed of 25-30 wpm
ADDITIONAL REQUIREMENTS:
•1 screenshot of Internet speedtest 15MBPS Download
•Photo of their WAHA Workstation
•Scanned copy of Internet-service provider Proof of Billing