Duties and Responsibilities:
Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Processes customer orders by coordinating it to the internal team.
Records customer inquiries by documenting inquiry and response in customers' accounts.
Maintains and create trackers, reports for client interaction, product/service usage etc. if necessary.
Other tasks may be assigned from time to time.
Qualifications:
1+ years of previous customer service experience a plus
Friendly and welcoming manner with customers and other members of the customer service team
Extensive knowledge of the company's policies, procedures, products and services
Ability to explain complex concepts in a clear, simple manner to customers
Strong command of written and verbal English
Ability to maintain a calm and polite manner in stressful situations
Must be willing to be assigned in Project 7, Quezon City once a week
Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Processes customer orders by coordinating it to the internal team.
Records customer inquiries by documenting inquiry and response in customers' accounts.
Maintains and create trackers, reports for client interaction, product/service usage etc. if necessary.
Other tasks may be assigned from time to time.
Qualifications:
1+ years of previous customer service experience a plus
Friendly and welcoming manner with customers and other members of the customer service team
Extensive knowledge of the company's policies, procedures, products and services
Ability to explain complex concepts in a clear, simple manner to customers
Strong command of written and verbal English
Ability to maintain a calm and polite manner in stressful situations
Must be willing to be assigned in Project 7, Quezon City once a week
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Strokes Eye Beauty Studio
About the company
Strokes Eye Beauty Studio jobs
Makati City, Metro Manila
Position Customer Service associate- work from home recruited by the company Strokes Eye Beauty Studio at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Service Associate- Work From Home or Strokes Eye Beauty Studio company in the links above
About the company
Strokes Eye Beauty Studio jobs
Makati City, Metro Manila