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Customer Service associate | wfh - dayshiftProgressPro Services, Inc.

Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 15/12/2025
Deadline: 20/12/2025

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Job Customer Service
Customer Service Associate will be responsible to act as a liaison between a multi-currency mobile wallet and its users through live chat, call or email. The Associate is expected to have excellent communication skills to provide satisfactory solutions to a diverse range of queries
 
Job Description:
Promptly replies to email/chat from users
Answer calls from user or make calls to users when required
Provides a holistic solution to customer queries
Delivers the required service level
Accurately document customer requests
Accurately fill out online forms/sheets
Provides empathy to ensure customer satisfaction
Job Specification:
Excellent verbal and written communication skills
Has previous email/chat support and call experience or any relevant customer service experience in a BPO setting
Proficient in using MS Office, particularly MS Excel
Excellent problem-solving

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ProgressPro Services, Inc.


Position Customer Service associate | wfh - dayshift recruited by the company ProgressPro Services, Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Customer Service Associate | WFH - Dayshift or ProgressPro Services, Inc. company in the links above
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