Customer Service associate-office based-cebu siteTorch Solutions

• Handle inbound customer service support calls from established customers.
• Cross-sell value-added services or products that are offered by the company.
• Provide consistent, superior service to every customer by utilizing all available tools and resources.
• Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
• Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.
Basic Qualifications:
· 18 years of age and above
· At least High School graduate
· With at least 6 months Call Center experience
· Excellent English communication skills (will take Berlitz)
· Computer literate and good web navigation skills
· Available to start ASAP
Benefits and Perks:
- We offer a competitive salary plus incentives and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards