Customer Service analystSwak BPO Corp

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire Customer Service Analysts to join our growing company.
Tasks:
Insert customer and account data by inputting text-based and numerical information from source documents within time limits
Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry
Generate reports, store completed work in designated locations, and perform backup operations
Keep information confidential
Touch base with data mapping as well
Qualifications:
Excellent written and interpersonal communication skills
At least 1 year of customer service experience
Highly proficient in MS Office specifically MS Excel
Has an experience with data analysis
Strong organizational and planning skills
Excellent time management skills and ability to multi-task and prioritize work
*This is going to be on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.
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Swak BPO Corp

Central Luzon
Permanent
Full-time