customer EngineerSenti Techlabs, Inc.

Scope and Responsibilities
Provide consultative and strategic guidance for customers with the different AI services Senti is offering.
Function as solution advisor to prospects, customers and partners to articulate corporate-level benefits of Senti products and services.
Engage with business leaders and engineering teams to translate customer objectives into technical requirements.
Develop joint value propositions and go-to-market strategies with solution partners and marketing teams to increase new colocation leads and broaden revenue opportunities.
Participate in technical and industry thought leadership events to increase awareness of Senti AI products and services, and to generate new sales opportunities
Work closely with marketing and product teams to continuously analyze evolving customer requirements and market trends to ensure Senti is well positioned to solve for current and future demand.
Ownership and accountability
Gather requirements and assess the client's technical requirements and pain points with the ability to cover security, integrity, interoperability, and scalability needs of the client.
Design a semi-detailed and high-level architecture of the solution to be presented to the client as well as the technical lead that will lead the engineering team in the implementation.
Write and document the technical parts that we can provide for the client when doing the RFP.
Plan out development timelines and resources needed based on project type and customer requirements
Development and configuration of a quick prototype, building upon existing template repositories and projects, to showcase Senti's products and services that is aligned to the client's needs
Create documentation that will help other team members in improving the sales process when selling our products and services.
Authority
Decide on the best implementation route to be able to deliver the committed task on time
Decide on the most fitting technologies needed for implementation team to implement that meets the requirements of the clients as well as going beyond their expectations