Customer development managerKimberly-Clark
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 08/11/2025
Deadline: 13/07/2022
Customer Development Manager
Job Description
MAIN PURPOSE OF JOB:
CDM deals with frontlines of accounts as well as senior management and is expected to do regular business reviews with key stakeholders of the major accounts.
This position also works with KCPI's Sales Operations Department, Marketing Department, Trade Marketing Group, Supply Chain Department and Finance Department to develop specific account activities that would increase offtake in their own respective portfolios.
The position has a main responsibility in making the KCPI products available in the assigned key account branches as well as ensuring implementation and execution of marketing promos/programs.
This position interacts and engages with the different representatives of each department that she/he works with. Representative of the assigned Key Account and the different representatives of the different KCPI departments.
CDM will provide also the support needed by each of departments he/she works with. The support needed to successfully execute Marketing Department's programs, remind the account and monitor collections and payments of the account to help Finance and others.
From time to time they may be required to assist their colleagues in other divisions such as Marketing, Supply Chain and Finance.
This position is an individual contributor role and directly reports to the Sr. Area Customer Development Manager.
KEY ACCOUNTABILITIES:
Develops, implements, and monitors plans towards the achievement of targets of his / her accounts. He / she provides daily work direction so that sales targets are achieved within budget spend rate. Direct responsibility for achievement of sales targets of assigned accounts/territories. Develop plans to address variation versus Budgets, provide demand forecast for responsible area/accounts Manage Trade Promotional Budget.
Maximize sales and manage the allocated Trade Fund to generate the desired profitable sales mix. Utilize the full suite of business tools including SAP based PTCS and SPO, as well as external data resources such as AC Nielsen and AZTEC and efficiently manage Trade Promotional Budget to achieve maximum volume returns.
Develop plans to address variation versus Budgets, provide demand forecast for responsible area. Develop and implement customer business plan in alignment with the area's or account's strategic Sales, Marketing and Category plan.
To achieve Business Objectives of Operating Profit, Volume and Strategic Business Planning.
Implement data analysis and other programs to optimize K-C Reach / Coverage. Achieve coverage, call / day, effective call (productive call), work plan targets.
Implement priority code lists by customer type and implement a cost-efficient MT Model
Provide accurate sales forecast and align customers and K-C Supply Chain process / activities where applicable.
Monitor profitability in order to develop and implement initiatives to manage acceptable Gross-to-Net ratios and strategic sales mix
To achieve superior reach, distribution and availability of K-C products.
Implement Category Management disciplines and solutions with customers and Shopper Research outcomes / activities in Modern Trade outlets where applicable.
Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans. Consistent application of business management and analysis tools (e.g. PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds. Implement and enforce Merchandising Guidelines.
Implement customer Business Plan. Develop and maintain customer profiles. Develop customer business planning and review presentation. Manage company's relationship with assigned customers with an emphasis on developing new business opportunities. Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.
Monitor profitability in order to develop and implement initiatives to manage acceptable Gross-to-Net ratios and strategic sales mix
To achieve superior reach, distribution and availability of K-C products.
Implement Category Management disciplines and solutions with customers and Shopper Research outcomes / activities in General Trade outlets where applicable.
Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans. Consistent application of business management and analysis tools (e.g. PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds. Implement and enforce Merchandising Guidelines.
Implement customer Business Plan. Develop and maintain customer profiles. Develop customer business planning and review presentation. Manage company's relationship with assigned customers with an emphasis on developing new business opportunities. Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.
Inform all key stakeholders on trade and competitive intelligence and provide recommendations as they apply to assigned customers.
Participate in the full utilization and compliance with K-C mandated performance management process for all consumer sales staff (may include third party sales and merchandising teams)
Inform all key stakeholders on trade and competitive intelligence and provide recommendations as they apply to assigned customers.
Participate in the full utilization and compliance with K-C mandated performance management process for all consumer sales staff (may include third party sales and merchandising teams)
EXPERIENCE & QUALIFICATIONS:
Bachelor's Degree
Minimum of 2 years of experience in FMCG sales handling major/key accounts Strategic thinker with excellent skills in data analysis and time management Excel and Powerpoint proficient
Will be responsible for Bicol Region handling General Trade
Behavioral Competencies:
Strong demonstration of business partnering/customer service
With good communication skills, assertive and flexible Good project management skills
Highly adaptable and open to learn new concepts
Shows initiative and creativity
Conscious about quality of work
Can work independently and solve problems
Seeks to continuously improve Seeks new trends in ways of doing
Global VISA and Relocation Specifications: K-C will not provide support for relocation of the chosen candidate for this role, if necessary, relocation will be at the candidate's own expense. However, K-C will provide assistance and financial support to obtain immigration visas and work authorization for the chosen candidate, if needed.
Primary Location Philippines - Luzon - Taguig
Additional Locations
Worker Type Employee
Worker Sub-Type Regular
Time Type Full time
Kimberly-Clark
Job Description
MAIN PURPOSE OF JOB:
CDM deals with frontlines of accounts as well as senior management and is expected to do regular business reviews with key stakeholders of the major accounts.
This position also works with KCPI's Sales Operations Department, Marketing Department, Trade Marketing Group, Supply Chain Department and Finance Department to develop specific account activities that would increase offtake in their own respective portfolios.
The position has a main responsibility in making the KCPI products available in the assigned key account branches as well as ensuring implementation and execution of marketing promos/programs.
This position interacts and engages with the different representatives of each department that she/he works with. Representative of the assigned Key Account and the different representatives of the different KCPI departments.
CDM will provide also the support needed by each of departments he/she works with. The support needed to successfully execute Marketing Department's programs, remind the account and monitor collections and payments of the account to help Finance and others.
From time to time they may be required to assist their colleagues in other divisions such as Marketing, Supply Chain and Finance.
This position is an individual contributor role and directly reports to the Sr. Area Customer Development Manager.
KEY ACCOUNTABILITIES:
Develops, implements, and monitors plans towards the achievement of targets of his / her accounts. He / she provides daily work direction so that sales targets are achieved within budget spend rate. Direct responsibility for achievement of sales targets of assigned accounts/territories. Develop plans to address variation versus Budgets, provide demand forecast for responsible area/accounts Manage Trade Promotional Budget.
Maximize sales and manage the allocated Trade Fund to generate the desired profitable sales mix. Utilize the full suite of business tools including SAP based PTCS and SPO, as well as external data resources such as AC Nielsen and AZTEC and efficiently manage Trade Promotional Budget to achieve maximum volume returns.
Develop plans to address variation versus Budgets, provide demand forecast for responsible area. Develop and implement customer business plan in alignment with the area's or account's strategic Sales, Marketing and Category plan.
To achieve Business Objectives of Operating Profit, Volume and Strategic Business Planning.
Implement data analysis and other programs to optimize K-C Reach / Coverage. Achieve coverage, call / day, effective call (productive call), work plan targets.
Implement priority code lists by customer type and implement a cost-efficient MT Model
Provide accurate sales forecast and align customers and K-C Supply Chain process / activities where applicable.
Monitor profitability in order to develop and implement initiatives to manage acceptable Gross-to-Net ratios and strategic sales mix
To achieve superior reach, distribution and availability of K-C products.
Implement Category Management disciplines and solutions with customers and Shopper Research outcomes / activities in Modern Trade outlets where applicable.
Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans. Consistent application of business management and analysis tools (e.g. PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds. Implement and enforce Merchandising Guidelines.
Implement customer Business Plan. Develop and maintain customer profiles. Develop customer business planning and review presentation. Manage company's relationship with assigned customers with an emphasis on developing new business opportunities. Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.
Monitor profitability in order to develop and implement initiatives to manage acceptable Gross-to-Net ratios and strategic sales mix
To achieve superior reach, distribution and availability of K-C products.
Implement Category Management disciplines and solutions with customers and Shopper Research outcomes / activities in General Trade outlets where applicable.
Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans. Consistent application of business management and analysis tools (e.g. PTCS, SPO) to support total responsibility for assigned Trade Promotion Funds. Implement and enforce Merchandising Guidelines.
Implement customer Business Plan. Develop and maintain customer profiles. Develop customer business planning and review presentation. Manage company's relationship with assigned customers with an emphasis on developing new business opportunities. Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.
Inform all key stakeholders on trade and competitive intelligence and provide recommendations as they apply to assigned customers.
Participate in the full utilization and compliance with K-C mandated performance management process for all consumer sales staff (may include third party sales and merchandising teams)
Inform all key stakeholders on trade and competitive intelligence and provide recommendations as they apply to assigned customers.
Participate in the full utilization and compliance with K-C mandated performance management process for all consumer sales staff (may include third party sales and merchandising teams)
EXPERIENCE & QUALIFICATIONS:
Bachelor's Degree
Minimum of 2 years of experience in FMCG sales handling major/key accounts Strategic thinker with excellent skills in data analysis and time management Excel and Powerpoint proficient
Will be responsible for Bicol Region handling General Trade
Behavioral Competencies:
Strong demonstration of business partnering/customer service
With good communication skills, assertive and flexible Good project management skills
Highly adaptable and open to learn new concepts
Shows initiative and creativity
Conscious about quality of work
Can work independently and solve problems
Seeks to continuously improve Seeks new trends in ways of doing
Global VISA and Relocation Specifications: K-C will not provide support for relocation of the chosen candidate for this role, if necessary, relocation will be at the candidate's own expense. However, K-C will provide assistance and financial support to obtain immigration visas and work authorization for the chosen candidate, if needed.
Primary Location Philippines - Luzon - Taguig
Additional Locations
Worker Type Employee
Worker Sub-Type Regular
Time Type Full time
Kimberly-Clark
Other Info
Luzón, Guadalajara Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Kimberly-Clark
About the company
Position Customer development manager recruited by the company Kimberly-Clark at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Customer Development Manager or Kimberly-Clark company in the links above