IPASS BUSINESS PROCESSING SERVICES INC.
IPASS Processing was founded in May 2016 by the intuitive ideas and arduous efforts of our founder and CEO, Ms. Rachelle Olivar. Her immensely talented and intelligent sisters, Jasn Jimenez, Jeaneth Olivar, Joyce Parungao, and Joris Olivar, are equally responsible for bringing.
In April 2018, the company branched out in Manila, and last February 2020, in Cebu due to the high market demand. The company is proud of its dedicated processing professionals who enjoy helping clients achieve their goals. IPAS Processing is a client-centered business service that focuses not only on document processing but also provides a holistic client approach.
The company's massive growth comes from the constant need for medical professionals to work internationally. Thus, IPASS Processing serves hundreds, if not thousands, of medical professionals to reach their dreams all around the globe.
IPASS Processing continually seeks growth and development. With its good reputation, IPASS Processing has created partnerships with established companies that mutually benefit both parties.
With the management's visionary leadership, the company is committed to constantly improving and growing to keep up with the demands of the clients and provide exceptional service.
Is currently looking for:
CUSTOMER CARE ASSISTANT
Salary Offer: Competitive Rate + Incentives
Set Up: Office Based | Full Time | Day Shift
Work Location: Unit G-14, Ground Floor, 4J Building, Sampaguita Suites, General Maxilom Ave, Cebu City.
Job Summary:
The Customer Care Assistant is the client's primary point of contact. Their main duties include managing service inquiries, generating lead sales by providing exceptional customer service, ensuring potential clients become our loyal customers, and identifying, and assessing customer needs to achieve satisfaction.
DUTIES AND RESPONSIBILITIES
Cater inquiries received through phone calls, email, chat, in-person, and other social media platforms.
Assess the client's qualifications and requirements based on the client's inquired application or service.
Promote products, services, and other assistance available.
Engage with clients, handle complaints, provide appropriate solutions and alternatives in a timely manner, and make follow-ups to ensure resolution.
Hit the monthly team sales target.
Keep records of client interaction, case summary, resolution provided, requirements, and any file documents.
Receive and encode payment for the reference of the finance department.
Other related tasks from immediate superiors that are directly related to business operations.
QUALIFICATION
Education/License/Certification
Graduate of any Business, Marketing, Entrepreneurship courses, or other relevant equivalent
Experience
At least 6 months experience in customer service or sales
Skills
Typing Speed of 40 words per minute with 95% accuracy
Excellent verbal and written communication skills
Customer service-oriented and keen to details
Others
Willing to undergo training
Able to work in a fast-paced environment
Willing to render work overtime
Willing to render work during the holiday
Incentives
Competitive Salary Rate
Company Incentives
Divisional Incentives
Perfect Attendance Incentives
Top Performance Incentives
Paid Training
HMO Card upon regularization
Day shift job
Work-life balance
Positive workplace culture
Growth and career advancement
Company-sponsored social events
IPASS Processing was founded in May 2016 by the intuitive ideas and arduous efforts of our founder and CEO, Ms. Rachelle Olivar. Her immensely talented and intelligent sisters, Jasn Jimenez, Jeaneth Olivar, Joyce Parungao, and Joris Olivar, are equally responsible for bringing.
In April 2018, the company branched out in Manila, and last February 2020, in Cebu due to the high market demand. The company is proud of its dedicated processing professionals who enjoy helping clients achieve their goals. IPAS Processing is a client-centered business service that focuses not only on document processing but also provides a holistic client approach.
The company's massive growth comes from the constant need for medical professionals to work internationally. Thus, IPASS Processing serves hundreds, if not thousands, of medical professionals to reach their dreams all around the globe.
IPASS Processing continually seeks growth and development. With its good reputation, IPASS Processing has created partnerships with established companies that mutually benefit both parties.
With the management's visionary leadership, the company is committed to constantly improving and growing to keep up with the demands of the clients and provide exceptional service.
Is currently looking for:
CUSTOMER CARE ASSISTANT
Salary Offer: Competitive Rate + Incentives
Set Up: Office Based | Full Time | Day Shift
Work Location: Unit G-14, Ground Floor, 4J Building, Sampaguita Suites, General Maxilom Ave, Cebu City.
Job Summary:
The Customer Care Assistant is the client's primary point of contact. Their main duties include managing service inquiries, generating lead sales by providing exceptional customer service, ensuring potential clients become our loyal customers, and identifying, and assessing customer needs to achieve satisfaction.
DUTIES AND RESPONSIBILITIES
Cater inquiries received through phone calls, email, chat, in-person, and other social media platforms.
Assess the client's qualifications and requirements based on the client's inquired application or service.
Promote products, services, and other assistance available.
Engage with clients, handle complaints, provide appropriate solutions and alternatives in a timely manner, and make follow-ups to ensure resolution.
Hit the monthly team sales target.
Keep records of client interaction, case summary, resolution provided, requirements, and any file documents.
Receive and encode payment for the reference of the finance department.
Other related tasks from immediate superiors that are directly related to business operations.
QUALIFICATION
Education/License/Certification
Graduate of any Business, Marketing, Entrepreneurship courses, or other relevant equivalent
Experience
At least 6 months experience in customer service or sales
Skills
Typing Speed of 40 words per minute with 95% accuracy
Excellent verbal and written communication skills
Customer service-oriented and keen to details
Others
Willing to undergo training
Able to work in a fast-paced environment
Willing to render work overtime
Willing to render work during the holiday
Incentives
Competitive Salary Rate
Company Incentives
Divisional Incentives
Perfect Attendance Incentives
Top Performance Incentives
Paid Training
HMO Card upon regularization
Day shift job
Work-life balance
Positive workplace culture
Growth and career advancement
Company-sponsored social events
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IPASS Business Processing Services, Inc.
About the company
IPASS Business Processing Services, Inc. jobs
Davao City, Davao
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Position customer care Assistant recruited by the company IPASS Business Processing Services, Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Customer Care Assistant or IPASS Business Processing Services, Inc. company in the links above
About the company
IPASS Business Processing Services, Inc. jobs
Davao City, Davao