customer care Administrator (global)Nexperia

About the role
The Customer Care Administrator (EMEA) provides support to the EMEA Sales Quality team Global Sales Managers to ensure customer satisfaction and quality of delivered products. In this capacity, administrator will help manage PPAPs and PCNs by producing documentation, uploading files into the customer portals, request requesting and coordinate information with Business Groups Helpdesks and Sales Quality Engineers, communicating to internal and external customers, and other tasks/ services as required.
What you will do
Consolidation of product data
Filling in of customer specific questionnaires to support PCNs and Design ins
Coordinate with internal teams and external customers for processing of requests
Research of external/internal databases via web interfaces to provide Nexperia product data.
Participation in multi-functional project teams for data availability improvements
Identification of opportunities to enhance and streamline current processes
Other tasks that may be requested in line with the Job Position
What you will need
Preferable at least 2 years experience in semiconductors
Bachelor's degree or equivalent is required
Data processing knowledge
Internet savvy
Close attention to details
Very good communication skills verbally and written (English)
Strong team-focus across multiple locations
Self-motivated & support attitude
Systematic and assertive work style
Cross cultural work experience is helpful
Drive for improvement
About the team
When you join our company, you join our team. TeamNexperia, an 11,000+ strong international network that both supports and challenges you to grow. We listen to each other and work together with enthusiasm, energy and encouragement to get things done efficiently. Constantly pushing the boundaries, we collaborate with our customers, partners and local communities to meet ever-increasing expectations regardless of the challenges we face. Priding ourselves on going the extra mile to achieve world-class results. And valuing the passion, professionalism and perseverance each one of us brings, to make Nexperia the Efficiency Company
More information?
For more details please visit our website, www.nexperia.com.
Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.
Nexperia is an Equal Opportunity/Affirmative Action Employer.