csr telco Account | php22.5k monthly | moaAlorica

Join our Telco Account as one of our awesome Customer Service Representatives at our Alorica By The Bay site today and enjoy all these insanely great perks* you can benefit from:
Php22.5k monthly
20% night differential
13th month pay
Paid leaves
Holiday and OT pay
Mental well-being program
Free medical insurance upon regularization
Covid-19 Vaccination program
*Terms and Conditions apply.
While on-site, please wear your face mask, face shield, and observe social distancing at all times while waiting for our vaccinated Aloricans to assist you.
Stay safe, and we will see you soon!
DUTIES & RESPONSIBILITIES
This is a general customer service position which varies from telco services, retail services to product activations.
Talk to customers over the phone to resolve their questions or concerns
Accurately document and update customer records in the computer system
Upsell products or services to customers, if appropriate
Escalate customer complaints and/or calls to your manager when necessary
Alorica By The Bay: 3 E-Com, Bayshore Avenue, Bay City, Pasay City, Metro Manila
To take advantage of these awesome stuff, you must first:
be at least 18 years old
be at least a HS/SHS graduate
have good communication skills
be amenable to shifting schedules
vaccinated
Bossjob

Pasay City, Metro Manila
Permanent
Full-time