CSR (Email / Chat support) | 28K all in pay* | Vape productAcquire BPO Inc. (formerly Acquire Asia Pacific)
Workplace: MetroManila, Manila, Pasig
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 27/10/2020
This job has expired, you can refer to some related jobs below
Description:
A SNAPSHOT OF YOUR ROLE
As a Customer Service Representative for (webchat and email), you will be required to provide a level of outstanding and unique service for our valued customers.
To work within and contribute to a high performing team providing excellence in customer service.
Understand our customers' needs and expectations whilst providing each customer with a personalized experience. We pride ourselves on being able to resolve issues at the first point.
Adjust the level of support in accordance with the business needs.
Your day could see you:
· Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their inquiry.
· Providing webchat and email support that includes a structured and well-written email response within the agreed SLA.
· Providing exceptional customer service to our large base of customers.
· Ensuring that all interactions and relevant information is captured in the ticket logging process.
· Taking ownership & accountability of issues.
· Ensuring that all processes are performed as per the documented procedure.
· Being able to assist other teams within our group should their volumes become.
Requirements:
A BIT ABOUT YOU
· At least 6 months of being a Customer Service Representative supporting clients through webchat or email in a BPO industry.
· Strong written and English communication skills.
· Able to prioritize competing workloads to ensure that tasks are actioned in the appropriate order.
· Being able to adapt to change.
· Able to understand issues from a customer's perspective when addressing issues. Needs to be a team player as the environment is quite fast-paced and dynamic.
· Professional, Self-directed & Proactive.
· Knowledge and familiarity with Vape industry.
Salary: ₱20000 - ₱30000
Address: Pasig
How to Apply: Apply at Bossjob!
Acquire BPO Inc. (formerly Acquire Asia Pacific) Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.
Vision:
To connect the business world to skilled people globally
Mission:
To be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price
Join us
WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.
Other Information
Browse through our website, www.acquirebpo.com, and see how our company can help you build a good career.
Like us on Facebook. Visit our Acquire BPO Inc. Fanpage to learn more about us.
Acquire BPO Inc. is an Equal Opportunity Employer.
Disclaimer
Employers are solely responsible for all their job posting.
PinoyJobs.ph assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the contents, information, or other materials found in this website.
Some websites may contain links from our job listings. We are not responsible for any third-party web sites and do not make any representations regarding the content or accuracy of materials on such third-party web sites.
Every effort is made to keep the website up and running smoothly. However, PinoyJobs.ph takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our Guarantee
Safe. Pinoy Jobs is free from scam job ads. We monitor job posting everyday.
Quality Employers. We moderate employer signups and verify each access request.
Clean and Professional. PinoyJobs.ph is designed and built with our users in mind.
Avoiding Job Scams
If a company or employer is soliciting money in exchange for a job, it is definitely a scam.
For direct hire overseas, do an extensive search about the company or the employer. Do a Google search.
For overseas employment opportunities please check with
the employer or agency license.
Acquire BPO Inc. (formerly Acquire Asia Pacific) Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.
Vision:
To connect the business world to skilled people globally
Mission:
To be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price
Join us
WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.
Other Information
Browse through our website, www.acquirebpo.com, and see how our company can help you build a good career.
Like us on Facebook. Visit our Acquire BPO Inc. Fanpage to learn more about us.
Acquire BPO Inc. is an Equal Opportunity Employer.
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
A SNAPSHOT OF YOUR ROLE
As a Customer Service Representative for (webchat and email), you will be required to provide a level of outstanding and unique service for our valued customers.
To work within and contribute to a high performing team providing excellence in customer service.
Understand our customers' needs and expectations whilst providing each customer with a personalized experience. We pride ourselves on being able to resolve issues at the first point.
Adjust the level of support in accordance with the business needs.
Your day could see you:
· Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their inquiry.
· Providing webchat and email support that includes a structured and well-written email response within the agreed SLA.
· Providing exceptional customer service to our large base of customers.
· Ensuring that all interactions and relevant information is captured in the ticket logging process.
· Taking ownership & accountability of issues.
· Ensuring that all processes are performed as per the documented procedure.
· Being able to assist other teams within our group should their volumes become.
Requirements:
A BIT ABOUT YOU
· At least 6 months of being a Customer Service Representative supporting clients through webchat or email in a BPO industry.
· Strong written and English communication skills.
· Able to prioritize competing workloads to ensure that tasks are actioned in the appropriate order.
· Being able to adapt to change.
· Able to understand issues from a customer's perspective when addressing issues. Needs to be a team player as the environment is quite fast-paced and dynamic.
· Professional, Self-directed & Proactive.
· Knowledge and familiarity with Vape industry.
Salary: ₱20000 - ₱30000
Address: Pasig
How to Apply: Apply at Bossjob!
Acquire BPO Inc. (formerly Acquire Asia Pacific) Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.
Vision:
To connect the business world to skilled people globally
Mission:
To be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price
Join us
WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.
Other Information
Browse through our website, www.acquirebpo.com, and see how our company can help you build a good career.
Like us on Facebook. Visit our Acquire BPO Inc. Fanpage to learn more about us.
Acquire BPO Inc. is an Equal Opportunity Employer.
Disclaimer
Employers are solely responsible for all their job posting.
PinoyJobs.ph assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the contents, information, or other materials found in this website.
Some websites may contain links from our job listings. We are not responsible for any third-party web sites and do not make any representations regarding the content or accuracy of materials on such third-party web sites.
Every effort is made to keep the website up and running smoothly. However, PinoyJobs.ph takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our Guarantee
Safe. Pinoy Jobs is free from scam job ads. We monitor job posting everyday.
Quality Employers. We moderate employer signups and verify each access request.
Clean and Professional. PinoyJobs.ph is designed and built with our users in mind.
Avoiding Job Scams
If a company or employer is soliciting money in exchange for a job, it is definitely a scam.
For direct hire overseas, do an extensive search about the company or the employer. Do a Google search.
For overseas employment opportunities please check with
the employer or agency license.
Acquire BPO Inc. (formerly Acquire Asia Pacific) Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization's infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
Acquire prides itself in managing client needs through our unique approach of People, Process and Performance. We offer a diverse range of services including back office support, customer acquisition, customer service, technical support, lead generation and software development. Our global leadership team, local client services teams, strict compliance to regulatory processes & standards, best-in-class IT practices and advanced network infrastructure enable us to provide organizations across the globe with solutions that give them a competitive advantage.
With a workforce of 7,000 worldwide, Acquire services private and publicly listed clients in Australia, the UK, the US and Asia Pacific from 12 facilities in Manila, Philippines; Melbourne, Australia; Dallas, Texas and the Dominican Republic, across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.
Vision:
To connect the business world to skilled people globally
Mission:
To be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price
Join us
WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.
Other Information
Browse through our website, www.acquirebpo.com, and see how our company can help you build a good career.
Like us on Facebook. Visit our Acquire BPO Inc. Fanpage to learn more about us.
Acquire BPO Inc. is an Equal Opportunity Employer.
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
Other Info
Pasig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Acquire BPO Inc. (formerly Acquire Asia Pacific)
About the company
Position CSR (Email / Chat support) | 28K all in pay* | Vape product recruited by the company Acquire BPO Inc. (formerly Acquire Asia Pacific) at MetroManila, Manila, Pasig, Joboko automatically collects the salary of , finds more jobs on CSR (Email / Chat support) | 28K all in pay* | Vape product or Acquire BPO Inc. (formerly Acquire Asia Pacific) company in the links above