control Management associate managerWells Fargo

Control Management: Covers jobs responsible for partnering with their relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs.
About this role:
Wells Fargo is seeking a Control Management Associate Manager... At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.
The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.
In this role, you will:
Manage a team of Associates and/or Sr Associates associated with the Business Control for a business group or function
Supervise Business Controls team of processors and analysts in their daily operational tasks, and evaluate workflow application of policies and procedures to ensure timely completion, quality, and compliance in relevant business groups
Identify opportunities for process improvement and risk control development by assessing, managing, and mitigating current and emerging risk exposures associated with activities and operations
Recommend operational improvements in less complex functions
Make daily supervisory and tactical decisions to resolve business-specific risk controls or processes under direction of functional area management
Leverage interpretation of policies, procedures, and compliance requirements during implementation of multiple complex initiatives with low to moderate risk
Collaborate and consult with front line management and interact directly with relevant business groups
Monitor performance of individuals members according to established Business Controls standards and conduct performance evaluations
Manage allocation of people and financial resources for Business Controls functional area
Mentor and guide talent development of direct reports and assisting in hiring talent
Provide consultation, expertise and strategic direction in the control design to effectively mitigate risks
Lead the control monitoring and reporting processes. Provides leadership support for the end-to-end execution of the Risk and Control Self-Assessment (RCSA) program
In partnership with business, monitor business-specific programs, processes and controls
Design appropriate metrics to inform and monitor the health and control of the operating risk environment. Analyze, evaluate, reports on results and escalate where necessary.
Drive a strong risk management culture by acting as a trusted advisor to the business regarding implementation of key risk management programs into the standard operating framework of the business
Drive coordination with team, line of business, other business units, Corporate Risk, Audit, and regulators
Required Qualifications:
10+ years of experience in risk management or Business Controls experience or 10+ years of financial services industry experience, of which 8+ years must include direct experience in risk management; 5+ years of managerial experience.
B Com, BBM, MBA, M Com with Business, Finance, Banking, Accounting or Economics as preferred major subject.
Understanding of Consumer Lending products and services like Home Loan, Servicing, Credit and Merchant Services, Personal Loans and Auto Loans.
Desired Qualifications:
Knowledge and understanding of operational risk management in the financial services industry
Proven leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end-to-end risk management solutions and controls aligned with group's processes
Ability to evaluate changes to laws, processes, etc. to assess impacts and to develop implementation plan to close gaps
Comprehensive understanding of operational risk management and or operations process management
Understanding of US banking regulatory requirements. Applies product/domain knowledge to improve/add value to the processes, Line of defense Structure
Familiar with various quality assurance techniques, issue verification frameworks and role of issue oversight, Audit, or internal controls assessment experience
Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures
Ability to consult, build, and maintain solid working relationships in and outside of immediate department
Experience working in a matrixed environment and the ability to effectively manage and build relationships
Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently
Ability to manage initiatives involving process improvements
Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
Ability to prepare management level presentations
Job Expectations:
Lead complex initiatives designed to mitigate current and emerging risks with broad impact specific to programs and processes implanted in response to the consent orders and regulatory matters requiring attention
Work directly with the CLSS leader responsible for the consent order programs and local reporting manager on location specific governance
Perform reviews on transitions per Transition Framework, Controls opinion/acknowledgement, Second-line engagements etc.
Support functionally to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management support Business and publish various reports to stakeholders
Should have sound understanding of risk management principles and will be responsible for ensuring appropriate control coverage is provided for the assigned business group, be a strong partner for business group to identify risk, control gaps and help to remediate any issues
Timely update, reporting and escalation of issues. Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes
Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment
Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact
Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.
Subject matter expert with respect to aligned lines of businesses.
During the recruiting process you may be considered for a role based on your expertise in a particular Control LOB. Additionally, each business has a specific location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.
Working Hours:
4-6 hours overlap with US Teams
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Wells Fargo

Taguig City, Metro Manila
Permanent
Full-time