Compliance support specialistGlobal Shared Services

The Compliance Support Expert supports the Global Compliance team as first level support by assisting in compliance related communication and monitoring trainings of both employees and third parties. They will also provide needed support in managing changes in documentation of compliance related policies, including updating of documents and countries in scope, creating new version for existing policies, creating/uploading new documents in PolicyTech and generating PolicyTech reports. Additionally, they may also support the 3rd party due diligence process by managing information from relevant databases, review of supporting documentation and monitoring due dates.
The Compliance Support Expert works closely with various Global Compliance teams and Local Compliance Officers (LCOs) to ensure the relevant transactions are performed in an effective matter.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Compliance Policies Management (PolicyTech)
· Managing changes in documentation and exchanging existing documents with new document version of compliance policies in PolicyTech tool
· Updating countries in scope of compliance policies
· Creation of new language versions for already existing documents and/or new Compliance policy documents
Compliance Training Management
· Monitoring of internal training completion and escalation (LCO, Sub Regional Head) if needed, and ensure complete and correct documentation of training records.
· Coordinate the assessment of the training population with LCOs
· Support in monitoring status of third-party related trainings, including handling of overdue items
· Review of potential exemptions to third party related trainings
Support in data sanity of existing third-party related trainings and enrollments
Third Party Due Diligence Management
· Performing 3rd party compliance check support and quality control for compliance tasks
· Assessment of customer/vendor onboarding subtasks to validate need for enhanced due diligence
· Manage follow up of compliance cases with local compliance officer
· Monitoring and review of compliance risk reports
· Follow up on due dates and missing documentation
· Work on compliance databases to provide input and provide 3rd party due diligence
· Completeness check for provided compliance documentation and preparation of questionnaires
· Support of compliance reporting
EXPERIENCE AND REQUIRED SKILLS:
· 2-3 years of experience in compliance and/or internal audit or similar field
· Expert knowledge in MS PowerPoint and MS Excel is a must; Ability to analyze data and produce graphs and tables, use spreadsheets efficiently, and perform calculations and if possible, automation to process large volumes of data
· Excellent communication and influencing/relationship management skills
· Strong analytical and problem-solving skills
· Ability to lead with strong organizational and time management skills
· Attention to detail and quality of results
· Receive direction and work independently but collaboratively
· Excellent written and verbal communication skills, including the ability to articulate and present issues and formulate strategic and tactical action plans to get results
· Ability to liaise with external parties to obtain and collect information e.g., relevant benchmark data
· Experience in compliance areas such as 3rd party due diligence is preferred Knowledge of compliance related databases e.g., Dow Jones
Summary of role requirements:
Looking for candidates available to work on weekdays
2-3 years of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 04 September 2023