Compliance associateIBEX Global

Overview
Summary
The Compliance Associate manages a portfolio of vendors and serves as a single point of contact for their compliance needs. As a division of the Legal Department, the Compliance Department and its Associates are the revenue protectors and serve a critical risk management function for the company. The Compliance Associate enables to execute customer growth and retention strategies by building personal relationships with vendors and ensuring their compliance with applicable customer requirements. Responsibilities include managing vendor contracts and insurance policies, reporting on vendors' compliance status, ensuring all applicable information is properly included in databases, collaborating with various internal departments in order to achieve appropriate risk management standards, and overall vendor relationship management.
Responsibilities
Responsibilities
Develop and maintain positive vendor relations required to ensure superior customer satisfaction
Consult with vendors about specific compliance requirements including, but not limited to, contract terms, insurance requirements, customer rules and regulations, and the Immigration Reform and Control Act
Review vendor insurance policies to ensure compliance with contractual standards
Possess ability to effectively communicate with vendors and insurance agents regarding various insurance coverages, including but not limited to general liability, auto, umbrella, and other coverages
Review vendor contractual documents, consult with and aid the senior Legal Department staff in the performance of any contractual edits and negotiations
Identify, research, and resolve vendor issues related to contractual standards
Correspond and collaborate with various Legal Department members regarding various compliance issues
Verify vendor business registrations and certifications with various private and governmental entities and databases, including validation of vendor tax information with IRS databases
Ensure vendor compliance with contractual requirements, including laws and customer requirements
Obtain and vet key vendor financial documentation
Seek alternative ways to innovate and improve current processes and procedures, including developing risk management strategies
Process all contract requests and reports within assigned deadlines
Foster a positive team environment
Ensure confidentiality of internal and external data
Perform ad-hoc projects and other duties as assigned
Qualifications
Professional Skills
Customer Service - Proficient
Verbal Communication - Advanced
Written Communication - Advanced
Teamwork - Proficient
Relationships - Advanced
Negotiation - Proficient
Organizational Awareness - Advanced
Learning Agility - Proficient
Analysis - Proficient
Problem Solving - Proficient
Process Orientation - Proficient
Prioritization - Advanced
Role Specific Skills
Exceptional oral and written communication skills
Superb investigative abilities and capacity to research various governmental and informational databases
Ability to independently analyze, research, and problem solve
Capable of prioritizing and managing multiple tasks in a fast-paced environment
Professional, with a high-level of integrity and ability to maintain confidentiality
Excellent "customer service" skills (i.e. ability to actively listen, address issues, properly follow up on resolutions, and ensure everything is done in a timely manner)
Thorough understanding of risk management and its role in an organization
Ability to negotiate
Qualifications
Minimum Qualifications
Bachelor's degree or greater and previous experience in a related industry
Proficient in Microsoft Office, especially Word, Excel and Outlook
Other Relevant Qualifications
Previous experience in the legal and/or insurance industries (or related legal education)
Previous experience in the facilities industry
Contract management experience
IBEX Global

Mandaluyong City, Metro Manila
Permanent
Full-time