community Management associateGet Hooked 360, Inc.
Workplace: MetroManila, Quezon, Manila
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 20/10/2022
We are working with exciting clients and they need our help to take care of their online community.
You will be dealing directly with our clients' customers in all social media channels and/or online chat interactions.
You will be moderating all user-generated content in line with the our clients' policies.
You will also need to respond promptly to customer inquiries. A good handle on resolving customer complaints is your superpower.
You will be responsible for the delivery of key social media metrics of our clients' brands and provide insights based on customer feedback and online sentiments towards the brand.
You will develop effective and enduring customer relationships with our clients' online community.
Perform other tasks as maybe assigned from time to time by the immediate superiors and/or company officers.
Candidate must possess at least a Bachelor's/College Degree in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service, Community Management or equivalent.
Has experience with the following productivity apps like: Gsuite, Google Drive, MS office
Has experience with social media channels like Facebook (business manager), Instagram, Twitter, Youtube, etc
Excellent communication skills - verbal and written
Good customer orientation
Excellent problem-solving and customer service skills
Keen attention to details and spot-on accuracy
A strong and stable internet connection is required.
Willing to be assigned to weekend work (rest days will be during weekday).
What to expect from our recruitment efforts?
The first step is to apply to this job opening and submit your work samples, past projects, and/or updated portfolio (as applicable).
Next, if you are qualified for the position, we'll set up a calendar invite with one of our interviewers via Google Meet / Zoom or a possible phone call. This process will be a quick conversation to learn more about you and your work experience.
Please note that this job opening is office-based work. However, as COVID-19 response, we are working from home and assessment is based on output.
Work from Home
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Paid Vacation Leave
Performance Bonus
Life Insurance
Flexitime
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Entry Level / Junior, Apprentice Sales and Marketing Marketing / Advertising / Sales / Promotion / PR 1 opening Bachelor's degree graduate
We are a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.Get Hooked 360 is a full-service digital marketing agency with offices in the Philippines and Vietnam.Creating relevant and measurable digital marketing campaigns since 2007, Get Hooked 360 is backed by people with extensive experience in corporate marketing, creative servicing and technical expertise.A marketing one-stop-shop, the agency manages strategic and creative marketing executions for both local and multinational brands around the world.
Kalibrr
You will be dealing directly with our clients' customers in all social media channels and/or online chat interactions.
You will be moderating all user-generated content in line with the our clients' policies.
You will also need to respond promptly to customer inquiries. A good handle on resolving customer complaints is your superpower.
You will be responsible for the delivery of key social media metrics of our clients' brands and provide insights based on customer feedback and online sentiments towards the brand.
You will develop effective and enduring customer relationships with our clients' online community.
Perform other tasks as maybe assigned from time to time by the immediate superiors and/or company officers.
Candidate must possess at least a Bachelor's/College Degree in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service, Community Management or equivalent.
Has experience with the following productivity apps like: Gsuite, Google Drive, MS office
Has experience with social media channels like Facebook (business manager), Instagram, Twitter, Youtube, etc
Excellent communication skills - verbal and written
Good customer orientation
Excellent problem-solving and customer service skills
Keen attention to details and spot-on accuracy
A strong and stable internet connection is required.
Willing to be assigned to weekend work (rest days will be during weekday).
What to expect from our recruitment efforts?
The first step is to apply to this job opening and submit your work samples, past projects, and/or updated portfolio (as applicable).
Next, if you are qualified for the position, we'll set up a calendar invite with one of our interviewers via Google Meet / Zoom or a possible phone call. This process will be a quick conversation to learn more about you and your work experience.
Please note that this job opening is office-based work. However, as COVID-19 response, we are working from home and assessment is based on output.
Work from Home
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Paid Vacation Leave
Performance Bonus
Life Insurance
Flexitime
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Entry Level / Junior, Apprentice Sales and Marketing Marketing / Advertising / Sales / Promotion / PR 1 opening Bachelor's degree graduate
We are a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.Get Hooked 360 is a full-service digital marketing agency with offices in the Philippines and Vietnam.Creating relevant and measurable digital marketing campaigns since 2007, Get Hooked 360 is backed by people with extensive experience in corporate marketing, creative servicing and technical expertise.A marketing one-stop-shop, the agency manages strategic and creative marketing executions for both local and multinational brands around the world.
Kalibrr
Other Info
Quezon City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Get Hooked 360, Inc.
About the company
Get Hooked 360, Inc. jobs
Quezon City, Metro Manila
Position community Management associate recruited by the company Get Hooked 360, Inc. at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Community Management Associate or Get Hooked 360, Inc. company in the links above