cloud Operations engineerCushman & Wakefield

Job Description
Location: BGC, Taguig (temporary work-from-home due to COVID until further notice)
Responsibilities:
Perform all key Service Management processes including change, incident, problem, monitoring, maintenance and specially handing service requests for 3 core applications.
Specifically handle 24/7 L1, L2 and L3 oversight for Cloud Incident responses and excellent understanding of the end-to-end support process from client to different support escalation levels
Manage, configure, respond and resolve Azure security alerts
Perform platform, application(s) and ExpressRoute monitoring
Perform patching of OS, monitoring/restoring backups and regular testing for DR/application recovery
Qualifications:
Experience in deploying and managing cloud operations for a company using Azure, AWS, Google Cloud or other major cloud services.
Experience as a DevOps team member developing and maintaining SaaS applications
Experience in analyzing and mitigating security related issues and threats
Design, generate and interpret operational reports related to system health status, capacity management and system performance management
Experience in using infrastructure monitoring and privileged access management
Cushman & Wakefield

Taguig City, Metro Manila
Permanent
Full-time