Client Advisor | senior Client AdvisorFendi Philippines Corp.

Primary Objective
Sales Performance
Engage in upselling, cross-selling and multiple selling for all product categories
Monitor individual sales and achieve performance target and KPI
Provide customer feedback on products, especially newly launched products
Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer Store Operations
Be able to correctly operate the Retail Pro Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
Perform store duties as assigned by team leaders and management
Store Management
Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without backroom stock assistance)
Store Maintenance
Maintain a safe and clean store environment and implement daily housekeeping duties
Maintain proper visual merchandising according to company guidelines
Minimum 2 years of related experience in Fashion/High End Luxury industry
Good grooming standard
Strong selling and communication skills are necessary
Excellent relationship building skill with good interpersonal skill
Strong customer focused
Goal oriented approach
Good team player with positive personality
Bilingual with the ability to speak third language an added advantage
Passionate in high end luxury goods and willing to commit the retail hours
Knowledge in operating retail management system
Entry Level / Junior, Apprentice Sales and Marketing Luxury Goods / Jewelry 2 openings Graduated from high school
FENDI, a leading global luxury company renowned for its creativity and fine workmanship of fur, leather goods, shoes and ready-to-wear, is looking for high-caliber team players to cope with growing business needs. We are accelerating our growth in South East Asia and are looking to building a team of talented people who want a career in luxury. Within a dynamic atmosphere of mutual respect, support and passion for the brand, you will receive excellent salary and benefits and exceptional opportunities for your career growth.We are seeking dynamic and highly-motivated individuals to join us for the positions above.
Kalibrr

Paranaque City, Metro Manila
Permanent
Full-time