client account services Analyst (tuesday to saturday: us shift)DTCC

Job Description:
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and strive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The impact you will have in this role:
Being a member of the Client Account Services team, you will play a supporting role in key new member onboarding and account lifecycle activities. As one of the first DTCC team members to directly contact potential new clients, you will be responsible for delivering timely and professional mentorship to applicants as they navigate through the various risk and legal assessment phases of their application. Upon application approval, you will support critical processes that underpin the client account lifecycle including certain anti-money laundering (AML) and know-your-customer (KYC) validations, the addition of accounts, mergers and acquisitions, and retirements. Our Client Account Services Analysts have a passion for client service, an eagerness to quickly learn and implement at a high level across a variety of complex processes, and the ability to handle risk and identify improvement opportunities.
What You'll Do
Support onboarding of new accounts by handling required risk and legal documentation
Review and accept all new sales contracts and amendments/addendum to ensure company-wide compliance with established procedures
Respond directly to certain applicant/client via various communication mediums (e.g., by phone, through CRM tool - Salesforce, etc.)
Partner and coordinate with various internal teams (for example, Relationship Management) to ensure that all onboarding and lifecycle activities occur seamlessly and meet stakeholder expectations
Handle, update, and maintain data stored in DTCC's systems (e.g., Masterfile, etc.)
Perform various anti-money laundering (AML) and know-your-customer (KYC) validations to support new onboarding and regular refreshes
Ability to function in a fast-paced, fast paced client-facing environment
Pay close attention to detail with a knack for identifying process and operational risks
Strong critical thinking and problem-solving skills
Ability to collaborate efficiently to get things done, building, and cultivating positive relationships both with internal partners and clients
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Sounds Like You?
Entry Level - internship experience highly preferred
Bachelor's degree required
Talents Needed for Success:
Adheres to established rules and procedures when performing work
Takes personal accountability to drive work forward
Presents information clearly in writing and orally in small group settings
Understands the needs of external clients, Client Account Services team members, and key internal stakeholders across the organization
About Us:
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by .
About the Team: The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
DTCC

Manila City, Metro Manila
Training
Full-time