cib_ Project Manager ii newton business supportJPMorgan Chase

Job Description:
About the Firm:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .
About J.P. Morgan's Corporate & Investment Bank (CIB):
JPM CIB is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Business Overview:
The Global Fund Services ("GFS") group serves the worldwide securities needs of asset mangers, pension funds and central banks. GFS is made up of six product companies; Fund Accounting, Transfer Agency, Trust & Fiduciary, Investment Operations, Investment Analytics and Global Derivatives Services. Our businesses operate throughout the world, but with primary locations in the UK, United States, Luxembourg, Ireland. The Global Service Centers (GSC) providing operational services are based out of Mumbai, Bangalore and Manila (MBM)
Newton
Newton is an in-house, agile developed Workflow Management Tool. It defines, creates and executes simple to complex work flows best suited to a repeatable process-driven environment. Currently, there are around 4,500 users of the application globally.
Newton Business Support Team (Mumbai and Manila)
The primary objective of this team is to provide support to Newton Users across regions. They analyse and execute onboarding work flows into Newton, process Change Requests on the set-ups of an existing process and provide 24/5 business support to the Operations team by attending to their queries and issues. Within this role, there will be a need to work with multiple stakeholders. The stakeholders and other partner may be based out of Mumbai / Manila or other global locations.
Key Responsibilities
Onboarding and maintenance of workflow and processing the changes as requested by end users as per instructions of the Service Recipient. Major activities include the following:
Analyze and create process work flow for new process onboarding and manage them through to successful implementation
Analyze and execute changes for existing work flow to make it more efficient
Interact with multiple stakeholders within global operations and projects teams
Regular stakeholders communication and timely escalation
Ensure requirements for Operational readiness are fully understood and agreed
Ensure operational sign off and readiness for all implementations
Support the development and roll out of training
Business and Subject Matter Knowledge
Project execution and delivery
Business Analyst
Operational management & practice
Competencies
Excellent attention to detail with a commitment to quality and continuous improvement
Good written and verbal communication skills
Influencing and negotiation skills and cultural awareness for dealing with global teams
Excellent time management, planning/organizational skills, delivery to agreed deadlines
Excellent team-working skills
Able to support team members with professional problems, devoting time to impart expertise.
Self-motivated, proactive, enthusiastic
Experience working within a matrix-style structure across a global team
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time