Job Description:
CIB - Commercial Card | PC Correspondence Account Specialist III (440) - Manila
Organization Description
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Employer Description
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
Job Description
A successful Program Coordinator Correspondence Account Specialist III is a self-motivated individual who is a critical thinker, a time manager, and someone who knows how to leverage relationships to achieve goals while working with ambiguity inside the structures of a strong control environment. They balance their focus on business results with offering options and finding solutions to help our clients.
Responsibilities -
Daily activities will include, but are not limited, research and resolution of client inquiries primarily by e-mail and also by phone, preparing and collecting account documentation, and client education regarding products they utilize for their expense reporting needs. Individuals will also serve as an account manager in this role assisting clients with reports, new products, and suggesting best practices based on client needs. In this position, the Program Coordinator will work in a team environment and act as a liaison between Client, Relationship Manager, TMO, Banker, Implementations and cross departmental personnel. Executing a vision of superior client service is what we strive to achieve each day.
Qualifications -
Applicants will undergo an email assessment c/o recruitment to assess business email writing skill proficiency
At least OOO YE Performance in 2020
No active correction action / performance coaching
Excellent communication skills both written and verbal
Proficient PC skills including Word, Excel and PowerPoint
Highly organized with ability to manage competing priorities
Demonstrated, consistent professional presence with the ability to work with different levels of management within the organization
Relentless and versatile learner with an aptitude for assimilating new industry, company, product or technical knowledge
Demonstrate resiliency, and extreme adaptability in a fast-paced environment
Document client account activities thoroughly and concisely
Demonstrate personal excellence including punctuality, integrity, and accountability
Approach problems logically and with good judgment quickly and effectively to ensure the appropriate client outcome
Prioritize daily workload to maximize productivity utilizing time management and organizational skills
Required to abide by all applicable regulatory and department practices, policies and procedures
Ability to work independently and in a team environment
Identify and control risk to prevent fraudulent account behavior and potential fraud exposure
Work independently with supervision and escalate complex issues as necessary to resolve customer requests in a timely manner
Desire to exceed client expectations
Preferred minimum of one to three years of customer service, operations, sales or portfolio management experience, preferably with work experience primarily in banking or the financial service industry
College degree preferred, or equivalent work experience
Work Schedule:
Monday - Saturday 7:00 am - 7:00 pm CT
This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase
CIB - Commercial Card | PC Correspondence Account Specialist III (440) - Manila
Organization Description
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Employer Description
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
Job Description
A successful Program Coordinator Correspondence Account Specialist III is a self-motivated individual who is a critical thinker, a time manager, and someone who knows how to leverage relationships to achieve goals while working with ambiguity inside the structures of a strong control environment. They balance their focus on business results with offering options and finding solutions to help our clients.
Responsibilities -
Daily activities will include, but are not limited, research and resolution of client inquiries primarily by e-mail and also by phone, preparing and collecting account documentation, and client education regarding products they utilize for their expense reporting needs. Individuals will also serve as an account manager in this role assisting clients with reports, new products, and suggesting best practices based on client needs. In this position, the Program Coordinator will work in a team environment and act as a liaison between Client, Relationship Manager, TMO, Banker, Implementations and cross departmental personnel. Executing a vision of superior client service is what we strive to achieve each day.
Qualifications -
Applicants will undergo an email assessment c/o recruitment to assess business email writing skill proficiency
At least OOO YE Performance in 2020
No active correction action / performance coaching
Excellent communication skills both written and verbal
Proficient PC skills including Word, Excel and PowerPoint
Highly organized with ability to manage competing priorities
Demonstrated, consistent professional presence with the ability to work with different levels of management within the organization
Relentless and versatile learner with an aptitude for assimilating new industry, company, product or technical knowledge
Demonstrate resiliency, and extreme adaptability in a fast-paced environment
Document client account activities thoroughly and concisely
Demonstrate personal excellence including punctuality, integrity, and accountability
Approach problems logically and with good judgment quickly and effectively to ensure the appropriate client outcome
Prioritize daily workload to maximize productivity utilizing time management and organizational skills
Required to abide by all applicable regulatory and department practices, policies and procedures
Ability to work independently and in a team environment
Identify and control risk to prevent fraudulent account behavior and potential fraud exposure
Work independently with supervision and escalate complex issues as necessary to resolve customer requests in a timely manner
Desire to exceed client expectations
Preferred minimum of one to three years of customer service, operations, sales or portfolio management experience, preferably with work experience primarily in banking or the financial service industry
College degree preferred, or equivalent work experience
Work Schedule:
Monday - Saturday 7:00 am - 7:00 pm CT
This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase
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Metro Manila
Permanent
Full-time
Permanent
Full-time
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JPMorgan Chase
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JPMorgan Chase jobs
Manila, Metro Manila
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Manila, Metro Manila