Chat Support representative - non voice (up to 15k incentives)Datamatics
This includes answering customer inquiries, resolving issues, and processing orders.
The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in the eCommerce industry.
Responsibilities:
Answer customer inquiries via chat
Resolve customer issues in a timely and efficient manner
Process orders and returns
Maintain accurate customer records
Stay up-to-date on product information and company policies
Work independently and as part of a team
Meet or exceed customer service goals
Qualifications:
High school diploma or equivalent
Can start ASAP and willing to work onsite in Ortigas, Pasig
Open for fresh graduate and non BPO experience.
Good communications skills
Strong problem-solving skills
Ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Technical Support experience is a plus
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Datamatics
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Datamatics jobs
Pasig City, Metro Manila
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