Call Center Agent - telco account - hs grads acceptedGlobal Headstart Specialist

Job Description
Requirements:
Must be at least HS/SHS graduate or College level
With at least 6 months of BPO experience
Must be amenable for either work from site or work from home setup.
Good listening, verbal and written communication skills.
Must be willing to work in Mandaluyong
Responsibilities:
Providing day-to-day customer service support to customers needs based on client account services or products.
May handle assistance through phone or email.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
Ensuring quality support and customer satisfaction.
Hiringvenue.com

Mandaluyong City, Metro Manila
Permanent
Full-time