call center agent specialist ll Telecommunication accountNeksJob Philippines

About the role:
As a Call Center Agent, you will provide outstanding customer service by answering queries and providing assistance to the customers over the phone.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
at least 18 years old
at least HS grad
excellent communication skills
Has good communication and interpersonal skills
Has good analytical skills
Knowledgeable in MS Office and internet browsing
Bossjob

Cebu City, Cebu
Permanent
Full-time