Call Center Agent ll work onsite ll mall of asia siteNeksJob Philippines

As a Customer Service Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
With good-excellent communication skills
Must have an ability to understand the customer's needs.
Must be conversant, energetic and emphatic, able to ask logical questions
minimum 3 months call center experience or 1 year customer service experience
savvy in computer & internet navigation
Bossjob

Pasay City, Metro Manila
Permanent
Full-time