Call Center Agent (csr) - insurance billing in taguig ghssagGlobal Headstart Specialist

Responsibilities:

- Providing day-to-day customer service support to customers needs based on client account services or products
- May handle assistance through phone, chat or email
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions
- Ensuring quality support and customer satisfaction
Requirements :

- Completed 2 years in college
- Minimum of 18 months BPO experience preferably in Telco/Insurance/Financial
- Excellent communication skills (Should be C1 versant)
- Must be amenable to work in McKinley Hills, Taguig City
- Willingness to work on night shift schedule.
Bossjob

Taguig City, Metro Manila
Permanent
Full-time