buyback, Billing & claims specialistCastlekeep Holdings Inc.

 
New Moto Marketing Corporation is seeking a Buyback, Billing & Claims Specialist to manage the end-to-end financial and operational processing cycle that connects our dealer network, Financial Institution (FI) partners, and internal business units. This role ensures billing accuracy, collections coordination, buyback and repossession processing, consignment return validation, FI claims documentation, and warranty claims monitoring.
 
Key Responsibilities
Billing & invoice management - prepare, issue, and track invoices with FI partners, ensuring accuracy and compliance.
Collections & accounts receivable - monitor receivables, reconcile payments, and escalate discrepancies.
Buyback coordination - validate repossessed units, ensure documentation completeness, and record confirmed receipts.
Buyback computation & billing adjustment - compute buyback amounts, process billing adjustments, and track payments.
Consignment returns verification - validate dealer return requests, coordinate inspections, and process documentation.
FI claims documentation - compile and submit claims packages, track acknowledgments, and maintain consolidated trackers.
Warranty claims monitoring - log, validate, and process warranty claims, ensuring timely resolution.
Operational reporting & compliance - maintain trackers, prepare reports, and ensure audit-ready documentation.
Qualifications
Bachelor's degree in Accountancy, Financial Management, Business Administration, Operations Management, or related field.
1-3 years of experience in billing, collections, accounts receivable, claims processing, or buyback operations.
Prior experience with banks, financing companies, or FI documentation is a strong advantage.
Proficiency in ERP/accounting systems (SNDC ERP, Microsoft Dynamics 365, QuickBooks, SAP).
Strong attention to detail, organizational skills, and ability to manage multiple case types simultaneously.
Excellent communication skills and high integrity in handling sensitive financial data.
What We're Looking For
Detail-oriented and process-driven professional with strong analytical and documentation skills.
Collaborative team player who can coordinate across Finance, Dealer Operations, Warehouse, and FI partners.
Highly organized, proactive, and committed to compliance and continuous improvement.