Business partner - sr. specialist, renewal salesConcentrix

Summary Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community. We are looking for a Sr. Specialist, Renewal Sales to join our team. Today. The future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your FutureDescriptionJob DescriptionYou Have4+ years of experience working in a customer service or sales capacityPrior success in achievement of personal and team sales quota/goalsExperience in high-volume callingExperience learning new technology and dataProblem solving skillsExcellent knowledge of MS Office programsExperience working with Salesforce.com or similar CRMExperience or willingness to work from homeYou WillWork within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.Provide accurate weekly/ monthly/ quarterly sales forecastMastery of product knowledge and technical understanding of services to assess client requirementsInitiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usageManage external competitive pressures and handle objections to retain customers or win new customersManage high volume of customer contacts through phone and email each day - majority of communication is outboundWork with your team and management to provide a professional experience during all interactions with customers and prospectsMaintain the customer management system (CRM) to ensure all relevant data is capturedUndertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.Our Benefits/Perks:HMO BenefitHealth InsurancePaid Time offBereavement LeaveLife InsuranceGroup Personal Accident ProgramEmployee Assistance ProgramRewards and recognition programsWellness Incentive ProgramLearning and Development Programs
Concentrix

Makati City, Metro Manila
Permanent
Full-time