business Operations specialistRELX

Accountabilities:
Partner with the Operational Excellence, the business, and operational teams within the division to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with automation solution design and development teams
Works with Automation team to facilitate the planning and execution of automation projects
Work with Business Units to perform value analysis (ROI) for the processes
Coordinate with the business and the Automation team to identify and provide support for solution designs for production issues and enhancements
Identify scope, benefits, constraints, and risks for automation initiatives, capture, and document current state manual processes
Identify and document best practices for ongoing automation adoption
Facilitate sessions with stakeholders to drive out requirements
Consider change management implications for implementation of new automation processes
Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects
Document and diagram the existing environment and dataflows
Gather non-functional requirements such as security, capacity performance and availability
Act as a liaison between business and technical resources
Recommend 'to-be' process map designs using Cross-functional flowcharts.
Define configuration specifications and business analysis requirements
Conduct Process diagnostics & opportunity identification
Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for automation)
Help design, document, and maintain system processes
Creating Business Case and ROI which can be submitted for review and approvals
Qualifications:
Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management. Demonstrate strong collaboration across all levels of the organization Ability to work independently, with limited supervision, whilst participating fully as a member of the Automation team Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement Knowledge of automation technologies and spectrum of best practices with process automation and operational excellence Understand the needs of and support a company with global operations Ability to translate requirements into processes and controls Strong analytical skills, coupled with a logical, disciplined, and structured approach to documentation and procedures Flexible and dynamic personality Excellent spoken and written communication. Assertive and confident raising action points with senior individuals Experience of working on major projects Experience/knowledge of a range of technical platforms and solutions Work with individuals to understand and build detailed process maps and business requirements documents Ability to rapidly grasp processes and identify potential automation solutions Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents Willingness to learn and become an expert in automation and other Intelligent Automation solutions 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams A team player that is willing to learn and adapt in a high pace delivery environment Bachelor's Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields Experienced in Visio and other process modelling tools Strong stakeholder Management and Project Management Skills LSSYB minimum and SCM 1.0/2.0 certified
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Manila City, Metro Manila
Permanent
Full-time