broker account (us healthcare) | Work from Home | pioneer roleSpoke

Join a Leading Employee Benefits Team - Make an Impact from ManilaAre you a seasoned benefits professional looking for a dynamic, client-facing role where your expertise truly makes a difference? This is your chance to be part of a top-performing U.S. team supporting brokers and clients in the ever-evolving world of employee benefits. If you thrive in a fast-paced environment, enjoy solving problems, and have a passion for delivering exceptional service, we'd love to hear from you.Broker Account Manager (Remote)
We are seeking an experienced Benefits Professional (carrier, broker, or GA) to join our team as a remote Broker Account Manager.Responsibilities:Serve as a key point of contact for brokers and clients, focusing primarily on Employee Benefits Account Management.Conduct enrollment meetings, employee education sessions, and client renewal presentations.Prepare and deliver client-ready RFPs.Resolve claim and billing issues promptly and effectively.Assist with submission of individual and group applications.Manage enrollment, termination, and change requests with insurance carriers.Provide timely problem-solving support for broker issues.Working in the office is required.Qualifications:Minimum of 3+ years' experience in the employee benefits or health insurance field.Proficient in all aspects of employee benefit compliance (ERISA, ACA, etc.).Familiar with both large group (100+ lives) and small group (under 100 lives) markets.Excellent verbal and written communication, with strong organizational skills.Ability to perform well in a high-volume, fast-paced setting.Detail-oriented, with the ability to prioritize tasks with minimal supervision.Strong problem-solving skills.Computer proficiency, especially in Word, Excel, and PowerPoint.High comfort level with Excel, including formulas, pivot tables, and macros.Bachelor's Degree and/or equivalent related experience.NY State Health, Life & Accident License preferred.
Spoke

Philippines
Permanent
Full-time