bilingual Mandarin learning specialist | bgcEastvantage Business Solutions Inc.

Provide excellent customer service via phone, email, and chat
Able to effectively resolve customer's concerns
Able to proactively suggest ways to improve processes and timely solutions to challenges
Generate data and reports
Handle other tasks to be assigned from time to time
1 - 3 years of excellent customer service experience
Must have experience in supporting clients/customers via phone, email., and chat
Fluent in English, and Simplified and Traditional Chinese
Excellent oral and written communication skills
Passionate, respectful, responsible, and flexible
Associate / Supervisor Customer Service Business Process Outsourcing 1 opening Bachelor's degree graduate
We are a Euro-Filipino Knowledge Process Outsourcing (KPO) company that provides business solutions to global companies. With close to a decade in operations, we have helped several large companies and SMEs tap into the rich and highly-skilled Philippines labor pool to address cost-efficiency and strategic growth measures. Based in the premier business district in the Philippines, we have access to the best infrastructure and talent -- the perfect elements to create and grow your team and your business.Eastvantage brings a wealth of global insight and local knowledge that makes the transition from onshore to offshore simple and seamless.To understand how we use and process your data, please visit http://www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy
Kalibrr

Taguig City, Metro Manila
Permanent
Full-time