Customer Service Associate (Social Media Account) - 20K+ New
Hire Bonus*
JOB DESCRIPTION
Are you a customer service rockstar who wants to be part of
our team for one of the biggest social media platforms in the world?
Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Client Service Associate to join our
growing family.
Top reasons to work here:
- Above-industry average salary
- Group life insurance starting on Day 1
- HMO benefits on Day 1 + one (1) free dependent after 6 months
- Monthly performance bonuses upon regularization (up to 30% of basic pay)
- 25% Night differential rate (higher than the industry
average!)
- 15 Sick Leave credits with cash conversions
- 15 Vacation Leave credits with carry over
- Premium & Instagrammable workspaces
- Free overflowing coffee and cookies
- Learning courses to help you grow
- Career development programs
- Engagement activities like free food day, raffles, birthday
treats, anniversary gifts, contests and much more!
What is your mission?
As a Client Service Associate, you will be working with our Social Media Account to deliver #happier customer experience through email/phone/chat.
You are also required to perform these job functions:
Provide post-sales customer service and/or troubleshooting
support to the client's B2B customers
Who are we looking for?
- Completed 2 years in college
- At least 6 months of chat support and 6 months of inbound
customer service experience
- Can support multiple concurrencies (email, phone, and chat)
- Strong verbal and written English communication skills
- Amenable to work rotating shifts
- Can work in Ortigas Center, Pasig City
Please click on the apply button or send your resume via the email address of contact number listed on this job post.
Talk to you soon!
Requirements
Minimum education level: Vocational
Years of experience: 2
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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NeksJob Philippines
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