back office & voice support agent ( HealthCare Account)TasksEveryday | Teams.ph

COMPANY
 
TASKSEVERYDAY | Teams.ph is the world's leading Virtual Assistant and customer service company, proudly serving clients globally since 2003. We have been featured on CNN, CBC, and other prominent media outlets for our exceptional services. With offices around the globe, including the US, India, and the Philippines specifically in Cebu and new site Ilo-Ilo, we are proud to be more than just your typical BPO company - we are pioneers in customer service excellence! 
 
Position Overview: We are seeking dedicated and driven Customer Service Representatives to join our team for Back Office and Voice Support roles specializing in Healthcare account. This is a fantastic opportunity to work with a dynamic team at the forefront of innovation in virtual support and customer service.
 
Key Responsibilities:
Provide exceptional back-office and voice support for healthcare clients
Handle customer inquiries and resolve issues with professionalism and efficiency
Maintain accurate records of customer interactions and transactions
Work collaboratively with team members to achieve performance targets and customer satisfaction goals
Assist in troubleshooting and resolving complex inquiries related to healthcare accounts
Qualifications:
At least 2 years completed in college
Minimum of 6 months of BPO experience, preferably with international accounts
Strong written and verbal communication skills
Previous experience with healthcare accounts is preferred
A passion for delivering excellent customer service
Why Join Us?
Competitive salary and benefits package
Work with a global leader in customer service and virtual support
Gain experience in the rapidly growing healthcare sector
Flexible and supportive work environment
Opportunities for growth and career advancement within the company