back office Administrative supportUrgently Ortho

BACK OFFICE ADMINISTRATIVE SUPPORT
 
Job Duties
Fill out authorization request forms for patients
Fax authorization forms, follow up on responses including calling worker's compensation claim adjusters
Call insurance companies and adjusters to clarify where to send forms, whether the forms have been received
Receive and organize faxes
Review documents from insurance companies for information about how to request authorization and receive payments
Call and email patients to inform them of the status of their requests
Schedule patient follow up appointments as needed
Communicate closely with other team members over chat, phone, and video conferencing
Other back office support as needed
Qualifications
Fluency in English
Ability to read and comprehend documents in English
Ability to communicate with coworkers and patients in English in video calls and over the phone
Clear communicator
High attention to detail
Strong organizational skills
Work well on a team with others
Preferred
Experience working with United States medical insurance companies
Experience working with state of California Workers Compensation insurance
Medical knowledge or training
Requirements
 
Must be able to work on USA Pacific time, this position will require working throughout the night. Hours for this position will approximately be 12 midnight Philippine time (8 AM Pacific time) to 8:30 AM Philippine time (4:30PM Pacific time).
 
For more information, visit our website: https://www.urgentlyortho.com/