ayala / csr Telco specialist ( earn up to 23k!) - neksjobNeksJob Philippines

Description
JOB DESCRIPTION:
Our Customer Service Representatives are vital members of our company. You will field customer inquiries
and find innovative ways to respond. You will have the chance to work in a highly collaborative and engaging
environment that provides dynamic work experience with different cultures as well as unlimited opportunities to
grow your potential and develop your career.
Your responsibilities:
• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Appropriately and adequately communicate with customers
What we're looking for:
• Filipino citizen or with equivalent legal status
• Above average to excellent oral & written English communication skills
• Strong logic and problem-solving skills
• Availability to work through various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
What's in it for you?
• Competitive salary package
• Performance Bonus
• Generous referral incentives
• State-of-the-Art facilities (Gym, Sleeping Quarters, Gaming Room & others)
• Best-in-class healthcare benefits from Maxicare
Requirements
Minimum education level: Vocational
Language(s): English
Availability for travel: No
Availability for change of residence: No

₱ 18,000.00 monthly ·  National Capital Region ·  Today, 04:17 PM
Work type
Full Time