associate it Operations specialist iiFluor

Job Description
The Wireless Network Operations Specialist will be responsible for the installation, configuration and on-going maintenance of a global, wireless network. Will provide any and all required support needed to meet the business needs of a large enterprise.
Primary Job Duties/Functions (include but are not limited to the following):
Work with other local wireless support members in an office environment providing intermediate (Tier II) level support of a global Aruba wireless systems
Provide incident resolution for all wireless related issues in a global environment which include hardware failure, network connectivity issues, and end user wireless connectivity or performance issues.
Handles high-severity tickets and coordinates with industry partners for resolution if required
.•Work with Aruba wireless access points, controllers, switches, ClearPass and Airwave servers.
Collaborate with client's Networking and Security teams, developer groups and software and hardware vendors to provide optimum system performance and availability.
Incorporate best practices regarding documentation, monitoring, administration, performance tuning, and patching.
Assist in quarterly health checks for audit compliance reviews.
Develop and recommend solutions to enhance system performance and stability
Maintain Aruba equipment and perform system upgrades including code and hardware upgrades and equipment moves
Fine-tune existing wireless networks by adjusting RF settings, client matching, band steering and adjusting/changing areas of the network to provide optimal wireless solutions to the end-user population.
Analyze existing architecture and implementation and make recommendations and changes needed to improve performance or streamline processes
Degree Required
Yes
Basic Job Requirements
At least 3+ years knowledgeable in Aruba technology, current, strong, hands on experience with large LAN/WAN/Wireless environments in the following areas: Analysis, architecture, design, networking, configuration, troubleshooting and support.
Must be able to demonstrate operational knowledge of general networking and security technologies.
Operational knowledge of LAN/WAN architecture and how WLAN is integrated into the network.
Experience supporting large wireless networks specifically Aruba technology. Experience with Aruba wireless controllers, CAPs, RAPs, Airwave tool and ClearPass policy manager preferred.
Experience with DHCP, DNS, VMWare, Riverbed, Linux/Unix servers, Cisco Firewalls/Switches/Routers in a production environment is desired.
Thorough understanding of wireless authentication protocols (802.1x and web captive portal, EAP-PEAP, EAP-TLS), security and network management.
Knowledge of networking and security protocols & the technologies used to secure large enterprise environments.
Knowledge of Aruba 7000 series mobility controllers and all types of access points including Instant Access Points (IAPs), Remote Access Points (RAPs) and 802.11ac Access Points
Ability to use tools to generate heat maps to provide optimal AP placement to produce wireless signal coverage and meet client requirements.
Ability to assist with configuration, tuning and optimization of Aruba WLAN systems
Experience working with vendor support teams and following escalations procedures as required.
Experience configuring IPSEC VPN tunnels between two endpoints and experience with HP or Aruba LAN switches.
Preferred Qualifications
One or more Aruba/Cisco/Microsoft certifications
Previous experience working in a NOC environment
Knowledge in the use of Lotus Notes
Data Center and cabling knowledge a plus
Service oriented qualifications such as ITIL is preferred
Project Management qualification such as Prince2 Foundation or PMP certification would be advantageous
Other spoken languages may be helpful but not required
Knowledge or Experience with any or all of the below desired
o802.11, wireless analysis & security auditing. (Ability to perform RF surveys a plus)
oPacket captures & analysis techniques
oLAN/WAN technologies, OSPF,MPLS, IPsec, VPN, BGP, and EIGRP
oWriting scripts to assist in streamlining configurations changes and health checks
oDeveloping and implementing BYOD strategies
oDeveloping and implementing wired and wireless Guest Access Controls (ArubaClearPass, Cisco ISE)
oMicrosoft Visio
oAndroid and Apple phones/tablets
Work Location: Manila
Required Work Hours: Shifting (Monday to Friday)
Other Job Requirements
Must be able a team player with ability to succeed in a dynamic and fast-paced, multinational, environment.
Must be a quick learner and have good listening skills with strong written and verbal communications skills to enhance collaboration in an English speaking company.
Must have excellent organizational skills and multi-tasking ability.
Must be able to prioritize and work in a time-conscious and time-effective manner.
Ability to collaborate efforts of others in a cross functional environment.
Must have advanced troubleshooting experience and critical thinking/reasoning ability to quickly isolate issues in a large-scale network environment.
Must be customer focused and results oriented
Excellent client and relationship management abilities.
Must know how to use Microsoft Office desktop applications.
Willing to work on rotating shifts including night shifts.
Diverse Workforce
We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
Fluor

Muntinlupa City, Metro Manila
Permanent
Full-time