associate director, fund Accounting (the americas) - hybrid setupIQ-EQ

Company DescriptionWe're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms.Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.We're driven by our Group purpose, to power people and possibilities.Job DescriptionThis role:A senior leadership position responsible for implementing strategic initiatives and driving operational
excellence across multiple fund accounting and client services teams. This role leads service delivery
enhancements, manages resource allocation, and develops talent while overseeing complex, highvolume operations. The position focuses on tactical execution, team performance, and cross-functional
collaboration to achieve departmental objectives.What you will do:
Lead multiple teams across fund accounting and client services
Drive strategic operational improvements and efficiency
Oversee complex client portfolio management
Direct resource allocation and capacity planning
Develop and implement departmental strategies
Foster innovation and continuous improvement culture
Establish performance monitoring frameworks
Manage cross-functional relationships
Ensure regulatory and risk management compliance
Monitor overall team performance metrics
Lead strategic client relationship management
Direct continuous improvement initiatives
Manage high-level escalations and resolutions
Review departmental policies and procedures
Conduct manager performance reviews
Lead strategic planning sessions
Coordinate cross-functional operations
Direct implementation of new methodologies
Lead key client review meetings
Track work progress through timesheet completion
Assist with new clients and transition projects
Perform other related duties as assigned for role and business needs
What We Offer:Competitive compensation and benefits - including allowances, government-mandated benefits, 13th month pay, and performance-based bonusesHealth and wellness support - HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowancesLeave benefits - generous paid time off, special leave types, and observance of all Philippine holidaysHybrid work setup and tools - company-issued laptop, work-from-home kit, and flexibility after initial onboardingLearning and growth opportunities - access to training, annual salary reviews, internal mobility, and performance rewardsQualificationsEducational Background:
Bachelor's degree in Accounting, Finance, Business Administration, or related field; CPA or equivalent certification is highly preferred.
Advanced degree (e.g., MBA) is an advantage
Minimum 10 years of progressive experience in fund accounting, financial services, or client operations, with at least 5 years in leadership and management roles
Extensive experience managing multiple teams and driving cross-functional collaboration in a complex, high-volume environment
Proficient in managing complex client portfolios and high-level escalations
Skilled in resource allocation, capacity planning, and performance monitoring frameworks
Adept at developing and implementing departmental strategies and operational improvements
Strong knowledge of regulatory compliance, risk management, and industry best practices
Experienced in overseeing large-scale client onboarding and driving innovation in methodologies
Strategic leader with a focus on driving operational excellence and business growth
Skilled in managing high-level client relationships and leading strategic planning initiatives
Strong focus on fostering a culture of continuous improvement and innovation
Effective in building and managing cross-functional relationships and coordinating departmental operations
Exceptional ability to inspire and develop talent across multiple teams
Excellent communication and negotiation skills, with the ability to manage strategic client relationships
Results-driven and proactive, with strong decision-making and problem-solving skills
Collaborative and adaptable, thriving in dynamic and high-pressure environments
Additional InformationSustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.There is always more we can, and should do, to improve - whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.
IQ-EQ

Pasig City, Metro Manila
Permanent
Full-time