assoc mgr s ite payments (reconciliation)PPD

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD - thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.
Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. Together, we help clients define and develop clinical programs, minimize delays, and execute high-quality, cost-efficient clinical studies.
At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.
As an Associate Manager of Site Payments, you will oversee project delivery and manages escalated actions to resolution.
Summarized Purpose:
Manages staff and leads functional site payment teams. Responsible for ensuring that all project deliverables meet the customer's expectations and the contracted deliverables. Oversees project delivery and manages escalated actions to resolution. Assists in developing departmental procedures and documents. Assists in identifying performance trends, developing improvement, and managing risks.
Essential Functions:
Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations.
Approves courses of action on salary administration, hiring, corrective action, and terminations.
Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable).
Provides leadership and guidance to departmental employees.
Oversees project delivery, ensuring that individual project targets are met, and services are provided according to the highest quality standards, policies, and procedures.
Ensures best in class delivery of payments to investigators.
Assist in developing policies, procedures, and training materials.
Assists senior managers in analysis of reports, metrics and escalation trends and developing and implementing improvements.
Support senior managers or may participate in work streams as the subject matter expert.
Presents at project review meetings and manages escalated actions to resolution.
Provides effective risk management for assigned studies to maintain high customer satisfaction, contain costs and manage timelines.
As needed, provides QC and approval of site payments, site set-up, budget entries, milestones, contracted payees, reimbursements, site reconciliations and payment issue resolution.
Qualifications
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).1+ year of leadership responsibility
Knowledge, Skills and Abilities:
Demonstrated evidence of effective mentoring/leadership, supervisory ability including excellent interpersonal and conflict resolution skills
Thorough understanding of relevant ICH Good Clinical Practices, country regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout
Solid organizational and negotiation skills
Strong attention to detail
Must be able to work independently
Proven ability to handle multiple timeline sensitive tasks efficiently and effectively •Flexible and able to reprioritize workload to meet changing project needs
Excellent computer skills, proficient in MS Word and Excel, preferred experience using CTMS, EDC, or financial systems
Effective communication skills, which includes English language (oral, written)
Good understanding of budgets, projects and metrics
Thorough ability to extract pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency
Excellent team player with team building skills
Good cultural awareness and able to adapt to audience as appropriate
Management Role:
Directly supervises individual contributors, administrative support and/or entry-level professionals.
Working Environment:
PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary and/or standing for typical working hours.
Able to lift and move objects up to 25 pounds
Able to work in non-traditional work environments.
Able to use and learn standard office equipment and technology with proficiency.
May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
PPD Defining Principles:
- We have a strong will to win - We earn our customer's trust - We are gamechangers - We do the right thing -We are one PPD -
If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we'd love to hear from you.
PPD

Taguig City, Metro Manila
Permanent
Full-time