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Assistant systems specialistPCCW

Workplace: MetroManila, Manila, Pasig
Salary: Agreement
Work form: Full time
Posting Date: 06/08/2022
Deadline: 05/09/2022
Roles and Responsibilities:
Console Management
Perform remote console management
Monitor any events/system messages and batch jobs
Ensure failure jobs are properly logged with the IT Service Management system
Call relevant support according to the nature of the incidents
Re-run failure jobs/Control-M after applying the 1st level fix
Adhere to SMC Security Policy
1st Level Support
Report and attend to calls/email assigned
Create a record in Service Management System (REMEDY)
Served as a coordinator during incident/problem management
Update/open/close the job scheduler
Adhere to SMC Security Policy
Holder of Higher Diploma or above, candidate who studied IT-related subjects studied is highly preferred
At least 1-3 years experience in IT Service support or Data Center operations
Knowledge Windows / Unix / Network basic operation is highly advantage
Good communication skill in English.
Shift duty required
Ref ID: 19760
Pasig, 00, PH
Business Unit: PCCW Solutions
Full Time/ Part Time: Full Time
Job Function: Technical
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Pasig City, Metro Manila

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