application systems EngineerFujitsu

Role Purpose
The role holder will work within a specialist team such as data center. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently. The role holder will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required.
Key Accountabilities
Technical Capability. Works with a broad range of operations helping to define and implement best practice to ensure the operation of centralized data processing systems. Escalates problems to supervisor or team manager to meet service agreed levels.
Equipment Operations. Conversant with basic hardware/software installations/configurations and peripheral operation. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Responsible for escalating any problems with the computer room environment, ensuring repairs to equipment are effective to maintain service delivery and health and safety standards.
Scheduling & Automation. Ensures workload is run successfully. Writes and tests production schedules, checks schedules, builds in ad-hoc work. Contributes to control and maintenance of software by upgrading software, re-organizing databases and carrying out general software housekeeping. Makes good use of automation to reduce risk of errors. Escalates issues as appropriate to meet service level agreements.
Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels.
Data Handling. Manages data backups for disaster recovery purposes to conform to standards for security of information and data protection.
Process. Logs activities to provide the audit trail and raw data for statistical analysis, preparing and maintaining operational documentation to ensure that the team operates within defined guidelines and procedures.
Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Able to resolve a variety of technical problems escalated by the team.
Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided.
Professional Development. Takes responsibility for learning about current products / systems to build own technical knowledge to support business requirements.
Responsibilities:
-Apps Dev't-
Create Design, Program, Test Specifications
Execute tests based on specifications.
Fix bugs, Apply changes based on approved change requests.
Report status.
-Operations & Maintenance-
Respond to inquiries based on received instructions
Conduct troubleshooting based on received instructions
Respond to task requests(including irregular ones) based on received instructions
Create operation procedure for the routine tasks
Conduct change from the design phase to the integration test phase based on instructions
Conduct partial investigation and respond to tasks
*Perform any other related tasks assigned by the direct Supervisor or Manager.
Key Performance Indicators
Personal Development Plan available
All issues and problems are resolved or escalated appropriately.
Systems/Equipment remain online and functioning properly.
Maintenance is carried out according to maintenance schedules.
Schedules up to date and accurate.
Workloads Achieved.
Site health & safety standards met.
Conformance with security and data protection standards.
Improvements / enhancements to service within own areas.
Skills & Experience:
At least a year of experience in Operations & Maintenance work
Mainly on Java with either VB.Net / C# / Cobol
DB either of the ff: Oracle, MySQL, PostgreSQL, SQLserver
Strong skills in investigation/analysis and troubleshooting of existing applications and systems
Willing to be deployed either local or Japan short term (3-6 mos) / long term (1-2 yrs) as needed
Additional Information
Additional Locations: Philippines-Philippines-Cebu-Cebu City (CEB)
Bonus Eligibility
Requisition ID: 210007ZK
Contact Information
Shift: Day Job
Posting Date: Jul 1, 2021
Fujitsu

Taguig City, Metro Manila
Permanent
Full-time