Application Support analystDempsey Resource Management

KEY RESPONSIBILITIES AND RESULTS
1. Identify and resolve issues with software applications, following the agreed procedures
2. Create documentation of troubleshooting activities and resolutions
3. Assist in preparing periodic issue management report
4. Lead a small team of application programmers for application support activities
Education : Bachelor's degree in Information Technology/Systems, Computer Science and equivalent
Experience :
1. 1-3 years' experience in software development
2. Knowledge in Ticketing Support Services
3. Knowledge in ITIL Process
4. Experience in Linux Basic Command
5. Knowledge in Middleware
Technical / Professional Skills (any two or more of the ff:)
1. Knowledge on Microsoft Windows Server
2. SQL
3. Java
4. API
5. Linux (Basic Command)
6. MySQL
Non-Technical / Soft Skills: Proficient in written and spoken English
Key Competencies:
Communication -Proficient
Interpersonal -Proficient
Technical Knowledge -Proficient
Problem Solving -Proficient
Time Management -Proficient
Motivation -Advanced
Leadership -Proficient
Goal Oriented -Advanced
Bossjob

Quezon City, Metro Manila
Permanent
Full-time