ap Supervisor/tl (ssc)Prime Manpower (A ManpowerGroup Affiliate)

This is for a direct hire and permanent position.
Job Summary
The Accounts Payable Supervisor/TL will ensure that operations KPIs of the team are delivered/met, will supervise analysts or subordinates' performance at work, do coaching and performance management, and attend to or resolve escalations.
Responsibilities
Responsible for managing a team of analysts and acts as the Single Point of Contact (SPOC) for the specific affiliates assigned to them
Set clear team goals, delegate tasks and set deadlines
Ensures balanced workforce planning and workload allocation to meet SLA objectives
Oversee day-to-day operation, monitor team performance and report on metrics - SLAs agreed with the internal customer and achievement of corresponding KPIs for self and managed team
Ensures the quality of service delivery by developing team members through various learning interventions.
Manages recruitment and retention process to ensure that the assigned scope is properly staffed Ensures that KPI's and SLA's are consistently met for the assigned affiliates
Ensures that process documentation is up to date and compliant with the defined standards, coordinates with Business Excellence and Functional Lead to ensure that this is done
Responsible for the development of assigned team members. Helps identify training and development requirements and opportunities for assigned staff
Ensures that service delivery conforms with Group rules and standards and per Core Model Process design
Qualifications
Bachelor's Degree in Accounting or related field, CPA is an advantage
Experience of at least 5 years in providing leadership to ensure smooth team activities/operations in a Shared Services Center or Business Process Outsourcing environment, particularly in F&A activities
ERP experience in SAP environment is required
Transition or migration experience is strongly desired
Demonstrable deep knowledge in Accounts Payable, knowledge of Lean Six Sigma Methodology is an advantage
Amenable to work on a night shift schedule in BGC, Taguig (Work from home set-up)
Full-time position available