Administrative & operations support specialistStaff4Me

We are seeking a detail oriented and dynamic Administrative & Operations Support Specialist to join the team. This role is perfect for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and is committed to delivering excellent customer service while keeping operations running smoothly.Key Responsibilities
Administrative Support
o Manage daily scheduling and coordinate with dispatch for service technicians o Manage calendar and email correspondenceo Coordinate appointments, follow-ups, and confirmations.Send text reminders to clients for appointments etc.o Maintain accurate records and ensure smooth communication between teams
Customer Service
o Serve as a friendly, professional point of contact for customers via phone, email, and chato Handle inquiries, resolve issues, and provide timely updates to clients
Accounting Support
o Assist with Accounts Receivable - invoice generation, payment posting, and follow-up on outstanding balanceso Assist with Accounts Payable - processing vendor invoices and paymentso Support Collections activities in coordination with managemento If needed coordinate with CPA on daily work (bookkeeping if needed)
Operational Support o Jump in to support various operational tasks during peak periods or special projects o Collaborate closely with leadership to identify process improvements and help fill operational gaps
Requirements
Proven experience in administration, customer service, and basic accounting tasks
Worked in HVAC, Electrician, plumbing or other trade related industry (Preferred)
Strong organizational skills and attention to detail
Proficiency with scheduling systems, Microsoft Office, and/or QuickBooks (preferred)
Excellent written and verbal communication skills in English
Ability to work independently and manage time effectively in a remote setting
Positive, team-oriented mindset with flexibility to adapt as needs change
Shift Schedule: Monday - Friday 8:00 a.m. - 6:00 p.m. CSTBenefitsBe part of a growing, dynamic business that values your contributions
Work remotely while collaborating with a supportive team
Gain exposure to multiple aspects of business operations in the HVAC service industry
Staff4Me

Central Visayas
Permanent
Full-time