Administrative AssistantCitco
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 09/02/2026
Deadline: 12/07/2021
Description
Centralized Client Onboarding - Indexing Team
Manila
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit
About the Team & Business Line:
To meet the continuous increase of global regulatory and tax transparency requirements around customer due diligence, the Citco Group of Companies established a centralized client on-boarding (CCOB) process in order to streamline the KYC data collection and maintenance thereof from customers during their life cycle.
For this Manila shared services center, Citco is looking to recruit an individual providing support in properly indexing, uploading and updating core systems used by the CCOB globally. This is an entry-level position for a candidate who would like to make first steps in the Know Your Customer/Anti-Money Laundering (KYC/AML) space through proper support to the experienced KYC/AML professionals working for Citco around the globe. Successful candidate must have a strong attention to detail, ability to understand the contents of the legal documentation in English and work well under time pressure without sacrificing the quality of work delivered.
Your Role:
Daily close monitoring of all incoming requests for ingestion of documents dropped in specified folders in order to achieve the target Service Level Agreement.
Ensure that First In-First Out (FIFO) approach is applied for incoming documents in internal systems.
Ensure high accuracy standards are maintained while ingesting documents.
Responsible for proper checking of the naming of legal/KYC documents, data, relevant certification and dates to ensure documents have been properly labeled before ingestion.
Ensure documents are indexed in line with the direction given;
Responsible for clearing all queus of outstanding Fund Risk Assessments (FRAs) that require to be run; ensuring all checklists are run by EOB
Communicate any incomplete or FRAs with errors to relevant KYC officers in a timely and clear manner
Escalate any system issues that could potentially delay processing of documents or FRAs in a timely manner
Monitor and escalate if necessary incoming documents and volumes in the various queues closely.
Responsible for keeping confidentiality of client's information and documents.
Extract documents requested by the Local Office and KYC/AML Specialists for audit or review purposes. About You:
You have a Post secondary education
You ideally have 1 - 3 years experience in with document management systems
You possess excellent MS Office suite skills; Strong Excel skills
You will have an advantage if you have knowledge of hedge or mutual fund industry and concepts is preferred
You have experience in Investor Relations or Client Due Diligence is advantageous
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Citco
Centralized Client Onboarding - Indexing Team
Manila
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit
About the Team & Business Line:
To meet the continuous increase of global regulatory and tax transparency requirements around customer due diligence, the Citco Group of Companies established a centralized client on-boarding (CCOB) process in order to streamline the KYC data collection and maintenance thereof from customers during their life cycle.
For this Manila shared services center, Citco is looking to recruit an individual providing support in properly indexing, uploading and updating core systems used by the CCOB globally. This is an entry-level position for a candidate who would like to make first steps in the Know Your Customer/Anti-Money Laundering (KYC/AML) space through proper support to the experienced KYC/AML professionals working for Citco around the globe. Successful candidate must have a strong attention to detail, ability to understand the contents of the legal documentation in English and work well under time pressure without sacrificing the quality of work delivered.
Your Role:
Daily close monitoring of all incoming requests for ingestion of documents dropped in specified folders in order to achieve the target Service Level Agreement.
Ensure that First In-First Out (FIFO) approach is applied for incoming documents in internal systems.
Ensure high accuracy standards are maintained while ingesting documents.
Responsible for proper checking of the naming of legal/KYC documents, data, relevant certification and dates to ensure documents have been properly labeled before ingestion.
Ensure documents are indexed in line with the direction given;
Responsible for clearing all queus of outstanding Fund Risk Assessments (FRAs) that require to be run; ensuring all checklists are run by EOB
Communicate any incomplete or FRAs with errors to relevant KYC officers in a timely and clear manner
Escalate any system issues that could potentially delay processing of documents or FRAs in a timely manner
Monitor and escalate if necessary incoming documents and volumes in the various queues closely.
Responsible for keeping confidentiality of client's information and documents.
Extract documents requested by the Local Office and KYC/AML Specialists for audit or review purposes. About You:
You have a Post secondary education
You ideally have 1 - 3 years experience in with document management systems
You possess excellent MS Office suite skills; Strong Excel skills
You will have an advantage if you have knowledge of hedge or mutual fund industry and concepts is preferred
You have experience in Investor Relations or Client Due Diligence is advantageous
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Citco
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Citco
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