Administrative Assistant - day shift, weekend offMDM Systems, Inc.

Offer description
Negotiable Permanent contract Full Time On-site and remote
Administrative Assistant
Duties and Responsibilities may include but are not limited to:
• Processing student enrolments, course date transfers and confirmation for both Business and updating student details.
• Delivering high-quality customer service by responding to email and text-based phone inquiries
• Invoice processing in PowerPro according to established procedures
• Conducting reviews of student's course prerequisite documents submitted
• Assisting with marketing efforts on Facebook, LinkedIn, and Instagram
• Assisting the Training Coordinator with general administrative tasks as required, which may include research, calendar management, and document creation
• Creating and editing various documents, including spreadsheets and word/pdf files
• Developing a comprehensive understanding of the courses offered, including operating procedures, to provide accurate information to students, clients, and other parties
• Conducting research and providing information from the bookings calendar/system to assist the Training Coordinator
• Responding to incoming calls with written replies using text and email templates as required for business
Skills and Qualifications:
• Associate degree in a related field
• Excellent written English skills and verbal communication skills
• Understanding of Australian Sayings and Terminology: Familiarity with Australian idioms and expressions to ensure effective communication with local staff and clients
• Advanced skills in Microsoft Office Suite: Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, with experience in creating and formatting professional documents
• Organizational Skills: Strong attention to detail, with the ability to manage multiple tasks
• Flexibility and Adaptability: Ability to adapt to changing priorities and learn new software tools quickly
• Team Collaboration: Willingness to assist others and work independently when necessary
• Confidentiality and Integrity: Respect for confidentiality and adherence to ethical and professional standards
• Prior Experience in either a Training Organization or a Highly Regulated Environment
• Demonstrate a positive attitude, a willingness to learn, and a strong work ethic
Requirements
Minimum education level: Bachelor ́s Degree
2 years of experience
Language(s): English
Knowledge: Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
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