Accounts Receivable assistant - taguig aura - up to 27kTNX Careers Incorporated

REQUIREMENTS:
- Must possess a bachelor's degree in accounting, finance, or related field
- Must have at least 1 year of experience in Accounts Receivable, Collections, Account Reconciliation, Banking, Payment Allocation, and Credit hold
- Must possess good communication skills
- Must be willing to work in Taguig Aura
JOB DESCRIPTION:
- Answer inquiries and complaints through phone call or email
- Assist customers by responding to their inquiries
- Must handle complaints professionally and in a effective manner
- Giving the best solution based on details provided by the customer
- Providing excellent customer service 24/7
OBJECTIVES:
- Generate and send invoices promptly to customers as soon as goods or services are delivered. This helps set clear payment expectations.
- Generate and send invoices promptly to customers as soon as goods or services are delivered. This helps set clear payment expectations.
- Conduct credit checks and evaluations on new and existing customers to assess their creditworthiness and determine appropriate credit limits.
- Regularly review aging reports to identify overdue accounts and take proactive measures to collect outstanding balances
- Maintain open and clear communication with customers regarding their outstanding balances, payment options, and any disputes.
- Balance the need for revenue with the need for liquidity, ensuring that cash flow remains healthy.
- Use financial reports and analysis to monitor the performance of accounts receivable, identify trends, and make data-driven decisions.
- Maintain positive customer relationships while still enforcing payment terms.
- Implement accounting software or systems that can automate invoicing, reminders, and tracking of accounts receivable.