accounting officer - Accounts ReceivableMarriott

Posting Date May 23, 2022
Job Number 22082459
Job Category Finance & Accounting
Location Manila Marriott Hotel, 2 Resorts Drive Pasay City, Manila, Philippines, Philippines
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM.
Job Overview
To process all charges and credit to city ledger, in a timely and accurate manner and ensure adherence to Marriott International policies as well as local policies.
DUTIES & RESPONSIBILITIES
General Activities
Provide details to be included in the agenda for the credit meetings
Attend credit review meeting
Resolve and respond to guest on billings, disputes and chargebacks, etc.
Escalate any query or issue to the Credit Manager
Accommodate any internal. External or statutory audit
Complete any other projects, tasks, or activities as assigned from time to time
Ensure that Marriott International is adhered too.
Credit Authorization: Credit Check
Maintain customer address including multiple addresses for billing purpose in AR module for the credit listed customer approved by the Director of Finance
Maintain and scan complete and approved Direct Billing Application based on the credit check made by the Collector
When debtors falls behind in making payments, provide data to review in the monthly credit review meeting
Accounts Receivable: Credit Card Processing
Follow the ISOP, LSOP and PCI standards for Credit Card processing
Process refund or credit back voucher received from Front Office by preparing letter for banks to authorizing to process refund duly signed by ADOF and DOF
Accounts Receivable: City Ledger
Support the Assistant Controller, in monitoring 3 day group departure report to ensure customer bills are being checked out on a timely basis. Assist in identifying need to address any issues delaying check out process.
Accounts Receivables: Group Billing
Send all bills within five (5) working days of the customer's check out. Transfer the guest ledger to city ledger within two (2) days of transfer to City Ledger
Attend all pre and post-convention meetings (as scheduled) in absence of Credit Manager
Note any items impacting group billing during pre-convention meeting
Verify charges in PM accounts with Group Action Memo, BEO, Rooming List, Billing instruction, etc
Liaise with Accounts Receivable Clerk in issuing AR Findings regarding City Ledger transactions
Accounts Receivable: Initial Billing
Prepare invoice and collating all supporting as per Marriott Standards
Forward the billing statements to Collector Associate for dispatching of billing
Accounts Receivable: Applying Payments
Post the credit card payments received from each Acquiring Bank
If any discrepancies against Opera posting, coordinate immediately the matter to the Acquiring Bank
Post payments based on the collections made by the Collector
Liaise with the Collector any discrepancies on the payment received from the companies
Contact companies immediately for any short payments
Coordinates with FDM, Front Office Manager or Sales Manager in any dispute by the customer
Returned Cheque
Any returned cheque should be immediately coordinated to Department who is handling the accounts.
Post the returned cheque entry
Marriott Rewards
Update Marriott Award points sheet
Check folios for Marriott Award e-certificates or manual certificates
Ensures that all certificates are defaced/cancelled on receipt and after usage
Ensure that Room Nights granted against rewards are less than or equal to those mentioned in the certificates
Reconcile amounts received in WASH Invoice with the individual outstanding in accounts
Post the OFB payments
Pull out the folios that remain outstanding under Marriott Rewards accounts.
Outstanding should be checked against IMS program to verify if the transaction is still "Issued".
All manual certificates and outstanding under Marriott Reward accounts has to be inputted in Marriott Rewards reimbursement template, and then send it to
Accounts Receivable: Aging
Coordinate with Collection Clerk on the outstanding withholding tax certificate
Send billing to international accounts i.e. Expedia.com, Wotif, Miki Travel, Pacific Singapore (Hotel beds) and Air Hong Kong
OTHERS
Performs other duties as assigned to meet the business need.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott

Manila City, Metro Manila Pasay City, Metro Manila
Permanent
Full-time