workforce supervisor(temporary work from home & online interviews)J-K Network Manpower Services

Davao City
Php45,000 - Php55,000 Basic
English
Filipino
BENEFITS:
Allowance
Government Mandated Benefits
HMO
Leaves
temporary work from home
Online interviews & Assessment
JOB DETAILS:
Company Profile:
This company delivers virtual assistant solutions, technical support and customer service worldwide.
Requirements:
Bachelor's Degree
5 Years in Workforce Planning or Forecasting labor requirements and creating and managing staff schedules
Responsibilities:
Leads the Workforce team
Ensures delivery of key metrics, staffing budgets, training requirements and, performance metrics
Executes communication strategy
Increases efficiency by recommending staffing strategies
Acts as Workforce Management liaison with internal and external site.
Ensure that the team members are aligned to the processes and updates.
Researches and identifies potential vendor solutions
Attend regular internal and external client meetings
Supervise activities of the Planners and RTAs.
Train, coach and provide disciplinary actions to direct reports
First level escalation point person of WFM members and processes.
Monthly meeting and catchup
Audit and monitor the team's compliance and performance.
Develops templates, reports and tools
Responsible for Performance Management of the RTAs and Planners
Participate in onboarding new projects.
Recruitment Process:
Internal English Language Test
Internal [Assessment Center]
Interview with HR Manager and/or Global Recruitment Coordinator
Background investigation
Final Interview
How to Apply:
Send your resume to [Protected Info]
Contact Us:
Globe Mobile: [Protected Info]
Sun/Smart: [Protected Info]
Skype: live:newhirephilippines
Look for: Kendra
Apply Now!
J-K Network Manpower Services

Davao City
₱45,000-55,000 per month
Temporary
Full-time