Work From Home - billing clerk at$6/hour (57000 php)AFG, Inc.
Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 29/08/2023
We are seeking a dedicated Salon Logistics Coordinator with customer service and order entry experience to remotely work for us!
NOTE: It is crucial that you follow "HOW TO APPLY" instructions
Shift Schedule: 08:00PM-05:00AM Monday-Friday PH TIME
Responsibilities and Duties:
Receive and process customer orders via phone, email, or other communication channels.
Enter order details into the company's order management system accurately and efficiently.
Verify order information, such as product codes, quantities, pricing, and delivery addresses.
Coordinate with various departments, including warehouse, shipping, and inventory, to ensure on-time order fulfillment.
Address customer inquiries, concerns, or complaints promptly and professionally.
Collaborate with logistics partners, such as carriers or freight forwarders, to arrange shipment and track delivery progress.
Assist in resolving order discrepancies, such as shortages, damages, or incorrect shipments.
Maintain accurate records of customer interactions, transactions, and order status updates.
Provide customers with product information, pricing, and availability as requested.
Collaborate with sales representatives or account managers to ensure customer satisfaction and retention.
Continuously improve order entry processes and customer service procedures to enhance efficiency and customer experience.
Adhere to company policies, procedures, and quality standards in all customer service activities.
Qualifications:
At least 1 years proven experience in customer service, order entry, or a related role is a MUST!
Excellent English communication skills, both verbal and written, with the ability to interact effectively with customers, colleagues, and stakeholders is MUST!
Proficient computer skills, including experience with order management systems, CRM software, and Microsoft Office Suite is a PLUS!
Knowledge of logistics and supply chain processes is a PLUS!
Excellent phone etiquette with a professional demeanour
Must have a Desktop/Laptop and Noise Cancellation Headset
Good and reliable internet connection with backup
NOTE: It is crucial that you follow "HOW TO APPLY" instructions
NOTE: It is crucial that you follow "HOW TO APPLY" instructions
Shift Schedule: 08:00PM-05:00AM Monday-Friday PH TIME
Responsibilities and Duties:
Receive and process customer orders via phone, email, or other communication channels.
Enter order details into the company's order management system accurately and efficiently.
Verify order information, such as product codes, quantities, pricing, and delivery addresses.
Coordinate with various departments, including warehouse, shipping, and inventory, to ensure on-time order fulfillment.
Address customer inquiries, concerns, or complaints promptly and professionally.
Collaborate with logistics partners, such as carriers or freight forwarders, to arrange shipment and track delivery progress.
Assist in resolving order discrepancies, such as shortages, damages, or incorrect shipments.
Maintain accurate records of customer interactions, transactions, and order status updates.
Provide customers with product information, pricing, and availability as requested.
Collaborate with sales representatives or account managers to ensure customer satisfaction and retention.
Continuously improve order entry processes and customer service procedures to enhance efficiency and customer experience.
Adhere to company policies, procedures, and quality standards in all customer service activities.
Qualifications:
At least 1 years proven experience in customer service, order entry, or a related role is a MUST!
Excellent English communication skills, both verbal and written, with the ability to interact effectively with customers, colleagues, and stakeholders is MUST!
Proficient computer skills, including experience with order management systems, CRM software, and Microsoft Office Suite is a PLUS!
Knowledge of logistics and supply chain processes is a PLUS!
Excellent phone etiquette with a professional demeanour
Must have a Desktop/Laptop and Noise Cancellation Headset
Good and reliable internet connection with backup
NOTE: It is crucial that you follow "HOW TO APPLY" instructions
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AFG, Inc.
About the company
Position Work From Home - billing clerk at$6/hour (57000 php) recruited by the company AFG, Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Work From Home - Billing Clerk at$6/hour (57000 PHP) or AFG, Inc. company in the links above