Req ID:25343 Additional Work Locations: We're excited you've considered to Be More with iQor. We'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More Req ID: 25343 Additional Work Locations: We're excited you've considered to Be More with iQor. We'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started! IQoris looking for inbound work from home customer service representative Job Description: Job Duties: Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner, while actively listening to their concerns. Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested *To be considered for a WorkAtHome (WAH) position, the following criteria is required* . A dedicated workspace which is located within your own residence that is quiet, a place you will not be disturbed and where there are no noises from your surroundings during work hours. . Applicant must be locatedin AZ. We Provide the equipment while you work for us .Internet: . Hardwired Cable or Fiber Optic connection (no wireless) . Modem must be able to direct connect to PC or laptop during working hours . Minimum 10mbpsdownload / Minimum 5mbpsupload speeds We offer: .$13.25per hour(Meritincrease every 3 months andovertimeavailable) . Paid Training . Medical, Dental, & Vision . Paid Time Off . Career development and advancement opportunities . 401(k) plan . Fun, Friendly, Open, Team Oriented work atmosphere Requirements: . High school Diploma or equivalent . At least 6 months of experience in customer service . Ability to develop rapport and demonstrate a caring attitude. . Excellent data entry and internet navigation skills. . Must be detail-oriented. . Dynamic interpersonal and judgment skills. . Professional demeanor and dependable work ethic. . Ability to work in a fast-paced environment and multi-task All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Education Requirement High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data and/or viewing a computer terminal. Speak and sit for extended periods of time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Monster
Monster
Other Info
Philippines
Permanent
Full-time
Permanent
Full-time
Submit profile
iQor (Philippines), Inc.
About the company
iQor (Philippines), Inc. jobs
Central Luzon
Chat Support Representative - Non Voice- Work From Home
Metacom
MetroManila, Quezon, Quezon, ManilaAgreement
Work from home after regularization! Apply Now as a Design Consultant - Earn 22k starting pay
Author Solutions Philippines Inc.
Cebu, CebuAgreement
Call Center Agent - Beginner Friendly Account - Open for High School Grads
Metacom Business Process Outsourcing Solutions Inc.
Cebu, CebuAgreement
Position Work at home call center representative recruited by the company iQor (Philippines), Inc. at , Joboko automatically collects the salary of , finds more jobs on Work at home call center representative or iQor (Philippines), Inc. company in the links above
About the company
iQor (Philippines), Inc. jobs
Central Luzon