webhosting support representative ( Work from Home)V-call Center Link (vcclink), Inc.

Description
- Must have experience in handing webhosting account
- Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base
- Identify and relate with various customer needs and scenarios
- provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner
- Remain updated in client and industry led processes, technology applications, utilities, and products
- Utilize various client based tools and applications for customer management and servicing
- Transfer customers to appropriate departments when required
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required metrics and goals
- Work from Home Set Up but preferably within NCR
- At least 2nd year College Undergraduate
- Applicant must be of legal age and a Filipino Citizen
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes

₱ 17,500.00 monthly ·  Mandaluyong, National Capital Region ·  Today, 04:57 PM
Work type
Full Time